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Old 01-22-2016, 06:52 PM   #1
2 Rivet Member
2015 27' FB Eddie Bauer
Aston , Pennsylvania
Join Date: Sep 2014
Posts: 60
+1 for colonial airstream service

I had an opportunity to take a contract job in Boston recently. It required high tailing it from California. I called colonial with the hopes of dropping off my trailer on the way to Boston for winterizing and some warranty work. They were booked out weeks.

I did my best to explain my situation to the service department and got the "hold on, let me check something"

They told me if I could get it there before the snow they could accept it and get me out of my bind.

They went above and beyond and the least I can do is thank them publicly.

I'm still in the queue for the work (will take weeks) but they prevented me from a lot of headache by accepting it early.

Have had nothing but excellent service from them.

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Old 01-22-2016, 07:00 PM   #2
4 Rivet Member
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2016 25' Flying Cloud
Jupiter , Florida
Join Date: Nov 2015
Posts: 340
We bought our 2016 25' FC from them in December, and so far they have been very helpful in helping us fix a few issues, and without requiring me to bring it in for service. That's definitely appreciated since we are in FL.
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