The fold down step can be tricky but once you figure it out it is a breeze. Be sure to keep all the joints lubed up with WD40 or Boeshield or silicone so they fold properly.
The bottom step is the widow maker. It is a like a trapeeze & a bit mushy, and with some wear can be down right dangerous. It can be greatly improved with a stiffener of some sort. Check out post #25 on the flagholder thread for a picture of one such stiffener. It will make a world of difference once you get the bottom step out.
Safe & happy travels. John
Region 3 , 1st VP
Go often to the house of a friend, for weeds choke the unused path........Emerson
Never pick a fight with an old man. If he is too old to fight he will just kill you........a wise old man.