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Old 07-18-2016, 05:37 PM   #1
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Unhappy Repair Parts

I recently ordered two new drums and two new backing plates from air stream supply. The new drums came with new bearings. When I opened the box the new bearings were bouncing around loose in the bottom of the box not protected from the heavy drums or from dust etc. I would have never thought about anyone shipping bearings like that. Has anyone else seen this type of service from them?
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Old 07-18-2016, 06:33 PM   #2
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Do you mean from the Airstream company or some other supplier?

Are the bearings ok—the cages intact and not loose or bent for example? The dust can easily be removed.

Probably best to contact them and arrange to send them back and have them either packed correctly, or get them elsewhere. So long as you have the proper numbers, you can get bearings and races from an aftermarket auto parts store and probably play less. Get the numbers off the ones they sent you.

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Old 07-18-2016, 07:05 PM   #3
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NAPA has all the bearing used in Airstreams at half the price of RV or Airstream parts suppliers. If you can not figure out the correct numbers just take the old bearings in. They can easily match them.
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Old 07-18-2016, 10:24 PM   #4
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Golly... Someone had to pack that...Can't be a cheap labor force.... Nah.

Call and have them credit you the. Get new bearings locally. There should be numbers on the bearings you can copy.
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Old 07-19-2016, 10:08 AM   #5
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repair parts

I purchased the drums and backing plates from airstreamsupply.com. Which I thought was directly from Air Stream but it turns out the parts actually came from Intermountain Airstream of Salt Lake City, UT.

Yes, I have the part numbers now and can go to a local supplier and get a better bearing (timken). It just upset me that someone, especially someone associated with Air Stream, would treat new bearing like this!
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