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Old 04-08-2013, 04:23 PM   #1695
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Originally Posted by HowieE View Post
The pin won't come out if you have full tension on the chains. either jack up the trailer to reduce the tension or back off on the chains. If this works you have solved the problem if not try the following.

Once you get it out with a hammer or what ever look at the pin to make sure it is not bent, not likely but check anyway.

Some thing you might check first is to see if you can put the plate on first by turning it over and then by reversing so the plate is facing forward. If turning it over works you are home free. If reversing it works you can turn the hitch over in the receiver and drive the ball shaft out and turn it around. If you have to do this makes sure you mark the ball before removing it so you know which way to put it back.

If the above does not solve the problem and you have a drill bit set measure the diameter of the pin and chase the hole, with the plate in place, with the smallest bit over the pin diameter. The plate and shaft holes may be just a bit off center to each other.

Once the pin is out it is a common problem to have trouble dropping the plate because the shaft and plate gall together. I put paraffin wax in the plate hole to reduce this problem. Don't use grease it attracts dirt.
Have you had problems too? Was this put together incorrectly? I don't know how it could have been....just a hole and a pin.
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Old 04-08-2013, 04:32 PM   #1696
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My first assumption is it is just that you still have chain tension on the plate. I offered the other comments in case that was not the problem and there is a mechanical misalignment.
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Old 04-08-2013, 04:37 PM   #1697
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If you can get your hands on a block of wood. Hold it against the pin on the end where the hair pin goes. Take a good size hammer (metal) and give the block a good hard smack.
You don't want to pound on the pin directly with the hammer. It may distort the end of the pin.
I will assume you didn't have to drive the pin in when you first assembled the hitch.
Did you encounter snow and salted roads on your way west. If so, the pin may just be stuck by the road grime.
If you can get the pin to move a little, then tap it back and fourth and see if it will free up. If you happen to have some penetrating oil. Give it a good shot.
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Old 04-09-2013, 06:21 AM   #1698
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Originally Posted by star kitty View Post
I cannot remove the pin that connects the triangular plate to the hitch?

From day one, it has never come out. I've had to remove the chains from the bushings side to uncouple the trailer.

I've taken a mallet and tried to strike it but its in there good.

Is there something I'm missing? I know the videos shows that pin coming out with tremendous ease.
I could not get the pin in with either the plate or the coller. I contacted Andersen and they sent me new of each along with a new hitch ball. Seems that they were running such close tolerances that the most miner variance kept thing from going togather. Now everything is working fine and I am very happy with the hitch.
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Old 04-09-2013, 08:59 AM   #1699
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Originally Posted by msmcv51 View Post
I could not get the pin in with either the plate or the coller. I contacted Andersen and they sent me new of each along with a new hitch ball. Seems that they were running such close tolerances that the most miner variance kept thing from going togather. Now everything is working fine and I am very happy with the hitch.
When we put the hitch together, we noticed it was difficult as well. But now that it's together, its not wanting to come apart.

I'll try TGTwinkie's recommendation and see if I can't get it apart.

I have contacted Andersen....and they did not return my call.

On a positive note, I was psyched to see my Marvel coupler is compatible with their equipment!

But otherwise unimpressed with it so far. I purchased it for its ease of use...but its proven to be a bit finicky.
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Old 04-09-2013, 09:16 AM   #1700
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Originally Posted by star kitty View Post
When we put the hitch together, we noticed it was difficult as well. But now that it's together, its not wanting to come apart.
What did it take to put the pin in during the original installation? Did it slide in or have to be hammered in?

I am not sure I buy this manufacturing tolerance theses. If that were the case there would be dozens, if not more individuals having this problem. Once a production machinist set up a machine he is not making just one part. You might see a problem with the plates as the weld can distort the collar as they are joined but the collar and the ball shaft are straight forward mechanical parts.

Most manufactures have some form of quality testing for the fit of mechanical parts. Now that is not often 100% testing but even a 10% test procedure would flag a bad shipment.
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Old 04-09-2013, 09:46 AM   #1701
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Mine had a slight burr on it when I purchased it. I removed the burr with a rat tail file and have had no issues since.
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Old 04-09-2013, 01:01 PM   #1702
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When the chains are tensioned, it tends to put an upward and rearward force on the triangle plate. Thus the reason for not being able to get the pin out when the chains are taught.
The upward force can cause the collar on the triangular plate to bind on the lower ball assembly. This binding may be the reason the pin won't come out even with the chain tension released.
I just stomp on the triangular plate, which releases the bind. Then remove the pin.
I have noticed a slight difference in the ease at which the pin will go in, when installing the plate. Let's say the plate has a side 1 and a side 2.
The pin is easier to install when side 2 is up rather than side 1.
I don't believe there is any rotational galling going on, since the plate is what rotates the ball when you make a turn. However, I do believe there is some vertical binding of the plate collar. Depending on the amount of tension placed on the mechanism.
One might try, just stomping on the plate once the tension is removed.
It works for me.
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Old 04-09-2013, 01:08 PM   #1703
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LOL: Now I am just thinking that people are trying to find fault with the system. When will this madness end?
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Old 04-09-2013, 01:30 PM   #1704
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LOL: Now I am just thinking that people are trying to find fault with the system. When will this madness end?
Nope.

I'm trying to get the system to work as advertised.

Unless, of course, its user error. That is why I posted my problem. Could that triangular plate be upside down?

Just wanting answers.....not causing trouble.
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Old 04-09-2013, 01:56 PM   #1705
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Star Kitty

Did the pin go in without a problem when you originally out the hitch together?

Yes there is virtually no movement between the ball shaft and the collar of the plate but the collar will gall to the ball shaft just by the hammering forces imparted while traveling. But as nentioned above that just require a kick to loosen the plate and then rotate the plate as you lower it off the shaft.

First we have to figure what the problem is with the pin not coming out
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Old 04-09-2013, 05:26 PM   #1706
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Quote:
Originally Posted by HowieE View Post
Star Kitty

Did the pin go in without a problem when you originally out the hitch together?

Yes there is virtually no movement between the ball shaft and the collar of the plate but the collar will gall to the ball shaft just by the hammering forces imparted while traveling. But as nentioned above that just require a kick to loosen the plate and then rotate the plate as you lower it off the shaft.

First we have to figure what the problem is with the pin not coming out
No, it was tough to get installed. I remember commenting to the mechanic who helped me install it that I will need to carry a mallet to unhook.

I re-read the installation directions and it does not state that the plate is to be installed one way or the other.

Not sure. I am away from the hitch until the first week in May and I will try to get the pin out then.
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Old 04-09-2013, 09:51 PM   #1707
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Sounds like a warranty issue. It should almost fall apart.
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Old 04-13-2013, 02:14 PM   #1708
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Doug, once you get a chance to use the Propride it would be interesting to here your comments about how it compares to the Andsn. Thnxs
Oasis Rv in Tucson installed our Propride yesterday and we drove about 300 miles interstate and mountain roads.

The Propride really is a different experience than my Equal-I-Zer or Andersen. With the friction control hitches you must constantly correct trailer inputs to your steering from big trucks, crosswinds, and uneven roads. The Propride is like driving the truck with no trailer attached, steady, firm, and uneventful no matter what the road situation. An expensive hitch but you would enjoy the trip much, much more, so it is easily worth the money.

So far I have not come onto any roadways that sent the Equal-I-Zer bouncing and the Andersen smoothed out, and wouldn't be surprised if the Propride spring bars bounced as well, maybe not. The Propride is so good this would not keep me from staying with it.

The coupler incompatibility, weight distribution questions, and loss of confidence in the safety of the Andersen system (they still have not advised me the hitch could break the latch and come loose from the trailer) is more than I care to deal with, and cannot recommend to others for these reasons.

doug k
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