My Used Hensley

[craftsman]

No,but management might feel like crying after they heard what I'd say.

[ROBERT CROSS]

Originally Posted by craftsman

Cheap paint is an understatement. My Henley is a year old and is rusting on every part. I took it apart today to sand and prepare it for new paint. Their corporate color is the Orange and it starts fading the day it's exposed to sun. Good hitch but one of the worse paint jobs that I've seen on something that's made to be exposed to weather. The company should be ashamed of themselves for such low quality work. You'll get a better job if you paint it before install.

This is how I did all the "black" parts before installation last fall.

The "Orange" will get it's two coats of automotive clear before re-installing

this Spring. And yes, it spent the Bflo. Winter inside the trlr. No since

tempting Fate.

As 2air mentioned hop on over to the HAHA user guide too see what others

have done.

Good luck, and start right away studying the owners manual it will really

help with the install.

[Sean Woodruff]

Originally Posted by craftsman

After posting, it made me so mad that I called Hensley. Although aware of the problem, at this time, I didn't get the impression from my heated conversation that they were doing anything about it. After disassembling my hitch there wasn't one piece that didn't have rust on it. Some parts are powder coated and it just flakes off. Other parts are sprayed right over bare untreated , unprimed metal.The brackets that attach to the A-frame were the worse with heavy rust in the spaces created by the welds. Heavy machinery is painted to protect it from the elements. I know that they could do a better job. I was told if they got more calls like mine , maybe management would do something about it. I wish they'd put me in one of their videos.

I'm sorry to say the response you received doesn't surprise me.

It takes two extra steps to prepare the steel and get the powder coat to properly adhere to the steel. Not a lot more added cost. If done correctly you have to run it back through the oven to get the paint off the steel. It really just takes someone paying attention to it.