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Old 03-01-2014, 09:23 AM   #15
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2005 30' Classic
Omaha , Nebraska
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Back in 2009 I purchased a Hensley and it has worked quite well. No issues. I can't comment on the customer support because I have never had a reason to call. Everything works just like the day I bought it.

Both hitches use the same technology, which is really the most important thing and it works very well. I truly believe it makes towing easier and safer.
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Old 03-02-2014, 09:23 AM   #16
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2014 31' Classic
2015 23' International
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Apache Junction , Arizona
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I started my ProPride install on Wednesday afternoon. I tend to read each step several time, so was not making fast progress.

When I got to the measurements for the location of the spring bar towers, I found that the 26" location would have the inside forward corner of the stand base plate covering the battery box lid. The ½" rebar edge and corner on the forward outside corner would be under or rubbing the propane tank. I also discovered that the "u-channel" under the stand base was about ⅜" wider than the width of the Airstream frame. The supplied 3.5" positioning bolt was too long for the space available.

I called Sean Thursday after sending him photos of my situation. He concurred that I could trim the corners as necessary (used a portable band saw and a grinder) and he would send me a pair of filler plates for the gap the put a locator hole for the positioning bolt to hold the plates in place.

Being on the Eastern outskirts of Phoenix means next day air is late afternoon Friday. I had done the necessary surgery and primed and painted the raw steel by the time the plates arrived. One side was an easy slip fit, the other needed a little coercion with a 2x4 and a hammer. I was able to get the two towers positioned and installed and the two spring bars attached before calling it a day. They were installed 26 ⅝" from the center of the ball.

Saturday afternoon, I was able to install the yoke and finish up the installation.

I used a lift table cart to position the major head part to put it on the stinger as I lack the strength to both lift and position that piece. Otherwise, this mature 69 year old was able to do the job alone.

The other challenge was getting two bolts torqued to 250 ft pounds. I had acquired a ¾" drive torque wrench from Harbor Freight and that did the trick. In fact it was overkill. The slightly shorter ½" drive 250 pound rated torque wrench I purchased from Airstream would have done the job.

Sean was quick to respond to my request for help. Great customer service.

I can readily see the design improvements between my Hensley Arrow (first generation) I installed on our 25FB International Serenity and the ProPride I installed on our Classic model 30 (second generation).

I will be selling my Hensley in the near future.
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Old 03-10-2014, 10:40 AM   #17
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2012 28' International
2009 34' Panamerica
Poplarville , Mississippi
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Quote:
Originally Posted by switz View Post
.....and the ProPride I installed on our Classic model 30 (second generation).
Glad to hear you got your hands on your new Classic. Would love to see some pics!

My Classic is on its way out...I pulled the PP hitch off of it and am letting it go with a Hensley (good riddance...for the hitch, that is). Although I am really fond of the Classic (and all the improvements I made on it), I've found another AS that I want worse and I don't have room for three, so if everything works out, I will be rigging up the ProPride for a different (heavier) application by the middle of this month.



PS....It's a good thing that you are a young 69 year old. Though I have known you 4-5 years, I never would have guessed you've seen that many birthdays and that's the truth. I just figured you retired at an early age after riding the tech bubble. As busy as you stay and as many things as your are involved in, I guess you don't have time to show your age. I'll be 39 in August. Time flies when you are having fun.

Z
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Old 03-10-2014, 10:46 AM   #18
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What is the "another Airstream I want worse"?
Looking forward to pics of it.
The trailer you are getting rid of resembles my trailer.
I have decided to hold out for a ProPride hitch because there is no drilling into the a-frame.
I really like the looks of those rock tamers.
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Old 03-10-2014, 02:23 PM   #19
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What is the "another Airstream I want worse"?
M.Hony,

I can't tell you what it is just yet for fear it will jinx the deal. I already have fingers crossed and occasionally find myself holding my breath. Sometimes its not about money but more about the opportunity. It is looking good at this point, however. I'm not superstitious but I'm pulling out all the stops on this one until I have it in my hands and which time I will proudly post pictures. I've got a camera and am not afraid to use it!

IMO, holding out for the PP is the right way to go. When people tell you "they both do the same thing", you can say the same thing about those $2 sun-glasses you see at the gas station and pair of Ray-Bans. Putting the HA back on the Classic and having to fool with those rinky-dink spring-loaded dog points that hold the WD bars in the hitch head was just another good reminder to me that I did the right thing going with the PP. I didn't/don't consider myself a fool for ever owning or using a HA but I would if I bought another especially at a higher price...but that's just me. There is something to be said for knowing the complete history of your hitch that you only get from buying it new.

Z
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Old 03-10-2014, 03:41 PM   #20
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10-4.
Let us all know after the deed is done...
I agree that the ProPride is a better, updated version of the Hensley Arrow.
From now until I get my ProPride I am sticking with my Equal-i-zer.
Sold the EazLift.
One thing at a time, one day at a time...
I still can get a used ProPride from a guy in Texas- shipping is gonna be killer, but the price is right.
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Old 03-10-2014, 04:25 PM   #21
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Hensley Arrow

Hensley Arrow since 2000 on my 31'1976 Sovereign. Not one sway or towing issue since then. Never had any problems so no reason to contact customer service. I continue be be very happy with Hensley Arrow so if it ain't broke why fix it. My thoughts anyway.
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Old 03-10-2014, 04:28 PM   #22
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You already own one.
If I already owned one I would feel the same way.
Since I do not have a hitch of that style and will be purchasing one for the first time I choose ProPride.
When you purchased your Hensley ProPride did not exist yet.
You bought the very best that was available to you at the time.
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Old 03-10-2014, 04:44 PM   #23
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Quote:
Originally Posted by m.hony View Post
You already own one.
If I already owned one I would feel the same way.
Since I do not have a hitch of that style and will be purchasing one for the first time I choose ProPride.
When you purchased your Hensley ProPride did not exist yet.
You bought the very best that was available to you at the time.
The OP requested opinions on the 2 systems, I merely gave my opinion on the only one I am familiar with, Hensley Arrow. I am sure the Pro Pride is an excellent system as well and that you will be very pleased with it's performance. My Hensley Arrow has and continues to do exactly what it is designed to do. Eliminate Sway. I can attest to that after miles and miles of towing for almost 14 years in all kind of conditions and road surfaces. There is no sway from wind, 18 wheelers or other sources that I have encountered. Like the slogan, Tows as straight as an Arrow. As I said I can only comment on what I have experienced with the Hensley Arrow and would highly recommend it.
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Old 03-10-2014, 11:38 PM   #24
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Having installed and towed with both the Hensley (on our 2013 25FB International Serenity) and a ProPride (on our new 2014 Classic model 30) and only towed on a short trip with the ProPride, I would say the feel behind the truck is the same with both. I had no sway with either unit. The Hensley generated a bigger "bump" when braking.

I think the ProPride shows that it is the second generation Hensley design in many subtle ways, especially during the installation. There are no holes to be drilled into the trailer frame for the ProPride. I did have to do minor machining on the jack base plates and get some ⅜" frame spacers from Sean Woodruff at ProPride to complete the installation.

I put a stripe of ¾" white tape down the center of the stinger on each hitch and a small piece of white tape centered above the target opening on the trailer. Both units connect in the same way and have the same over center locks with pins to make the secure connection.

I had a 2" drop hitch for the Hensley on the 25FB and it worked well. The ProPride came with an adjustable hitch and it worked out well on the Classic. The front is about ¼" lower than the back without much load in the Classic trailer.

The Hensley stinger is less weight and easier to handle than the ProPride unit, but the ProPride stinger would allow me to mount "rock gard mud" flaps on the truck where the Hensley did not help with that issue.

As a Monday morning quarter back, if I knew then what I know now, I would have ordered the ProPride to begin with.
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Old 03-12-2014, 10:39 PM   #25
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I have a 2008 27ft FB International CCD. It has a storage hatch in the front that goes back under the front bed. Does anyone have the Hensley or Propride installed on this same trailer or another one with the front hatch? My concern is that the Jack towers might prevent the hatch door from opening all the way flat on top of the tongue behind the propane tank cover. If so, this would make it hard to get things in and out of an already hard to access storage space!
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Old 03-13-2014, 05:17 AM   #26
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Silver - mine is on a 27FB Flying Cloud with the same door you describe. The door opens to lie flat on the A-frame just behind the jack posts. My dealer installed mine so I'm not sure how they did it or whether it just naturally fit that way.
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Old 03-13-2014, 08:23 AM   #27
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I've been using the 1400/14000 Hensley for about 40k miles. Never used the PP. The Arrow does what it says. Great hitch.

Other than the obvious lousy paint finish; my only complaint is customer service.
When I've got a problem- like worn-out bushings, or bent torsion bar receiver, I don't want to have to dicker with Hensley about their "lifetime warranty".
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Old 03-13-2014, 08:39 AM   #28
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I have a Pro Pride hitch to pull my 27' 2008 Classic with the front storage under the bed. I have no problem lowering the door to access items in the storage compartment.
I put a piece of mylar tape on the tongue of the trailer to assist in hooking up. I have a backup camera but the black stinger and the black tongue seem to merge when backing up and the mylar tape helps distinguish them.
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