Originally Posted by CrawfordGene
Good point about two different trailers Sean. I missed that.
Here's an interesting bit of psychology for everyone.
I'm only guessing but making an educated guess based on Dreamstream's HR trailer. He may have been one of the HR Recalls that were "fixed" with the orange hitch.
Throughout the years these orange customers tended to not really love the hitch the way others that actually purchased the hitch themselves loved the hitch.
I believe they were so unhappy with the way their HR towed that they wanted them bought back by the company rather than fixed. This didn't set the foundation for a happy customer experience because they were essentially forced into using the orange by the recall. They were already thoroughly pissed off about the entire thing that most never really learned how to use the hitch.
Just my .02 (and about what it's worth) but I find the dichotomy between the two interesting.