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Old 06-23-2019, 12:41 PM   #1
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2019 28' International
Murphy , Texas
Join Date: Jul 2018
Posts: 40
Coupler won't allow the ball to seat

On our first trip coming back, hooking up I could not get the shoe coupler to seat all the way around the ball... It appears the shoe coupler is getting in the way of the ball just slightly... I tried moving back and for while hitched to see if it would properly seat...but still it would not seat all the way. I put silicone spray on it to see if it would help...but again no. Can you adjust the shoe coupler??
I have a 2019 International Sig 28 RBQ
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Old 06-23-2019, 01:47 PM   #2
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2012 30' International
Walkerton , Virginia
Join Date: Dec 2003
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The hitch coupler works best if the trailer coupler is a little behind the ball. With a little lube, it should slide forward as it comes down.

If the trailer is a little too far forward, the connection is very difficult.

Pat
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Old 06-23-2019, 02:03 PM   #3
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Canfield , Ohio
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This may seem silly but I had the same problem starting out. When you lift up on the ball latch you then push the latch toward the trailer. It will move 3/4 of an inch and carry the tongue below with it.

If this isn't it, then I am the only one to have this problem!!
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Old 06-23-2019, 03:04 PM   #4
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2019 22' Sport
Fairhaven , Massachusetts
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Quote:
Originally Posted by turk123 View Post
This may seem silly but I had the same problem starting out. When you lift up on the ball latch you then push the latch toward the trailer. It will move 3/4 of an inch and carry the tongue below with it.

If this isn't it, then I am the only one to have this problem!!
It took me about 20 minutes to figure that out my first time out.
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Old 06-24-2019, 05:40 AM   #5
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2019 28' International
Murphy , Texas
Join Date: Jul 2018
Posts: 40
Thanks for everyones help....this is my second Airstream and never had this issue before. After a lot of silicone spray, it seems to be working...things that make you go hmmmmm.
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Old 06-24-2019, 09:27 AM   #6
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2017 30' Classic
Carlisle , Pennsylvania
Join Date: May 2017
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Hi

On a brand new hitch, the parts have not yet worn it. There are rough edges here and there that keep things from sliding as easily as they will later on.

Bob
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Old 06-24-2019, 09:50 AM   #7
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2018 27' Globetrotter
Mesa , Arizona
Join Date: Jun 2018
Posts: 9
hitching up

The answers above are 100% right. Don't back your TV too deep into the ball or it won't sit properly and won't latch. Back it up so you can still see a small part of the ball and then the trailer will slide nicely over it and latch properly. Hope this helps. It takes a few attempts to get it right but you'll perfect it soon.
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Old 06-24-2019, 11:59 AM   #8
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2019 27' Flying Cloud
Yorba Linda , California
Join Date: Oct 2015
Posts: 8
Hitch hard to latch

I had the same problem, the dealer to 20 min. to attach it. I found moving the trailer up and down with the jack worked.
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Old 06-24-2019, 01:21 PM   #9
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1981 31' Excella II
New Market , Alabama
Join Date: Sep 2011
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You can be too far back and get the retainer jammed under the ball. There should be a nut underneath that allows you to adjust the grip it has on the ball. If too tight it may not close and too loose it an come off the ball.



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