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Old 12-10-2014, 07:12 PM   #1
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Broken Trunion - Reese Dual Cam

After servicing my AS at JC, I headed south west to Casa Grande, AZ. Somewhere along the line I got the feeling that my TV wheel alignment was out, but since I was a day away from my destination (and was going to buy new tires when I got there) I continued on arriving, I noticed that there was no pressure on one of torsion bars. As it was removed a piece of metal fell off. What had happened was that trunion had cracked and broken. The project became one of finding the parts.

I called Lazydays in Tucson (they are the closest AS dealer to where I am staying - about 60 miles away). Not knowing that Lazydays was having phone line problems, I got connected to their place in Florida and they said they would get back to me with a solution to the issue.

The next day, I called Lazydays again and when I asked to speak to the same person was told he's not in Tucson, but in Florida. So I went through the whole issue with parts guy. Meanwhile, I called JC and Kevin called me back with the actual replacement part number for the trunion and pin kit for the 12,000-lb rated (1,200 lb tongue weight) dual cam system and, since they did not have any in stock, suggested etrailer.com - the kit is about $30, so by ordering 2 the cost merited free shipping.

The next day I got an email from the parts guy in Tucson showing me the breakdown of parts and saying he could get one for me at $40. Today I got a phone call from the guy in Florida telling me that the hitch is no longer made and offering to set me up with a Husky hitch, saying they would install it and set it up.

No wonder people have horror stories to tell about dealers!






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Old 12-10-2014, 07:20 PM   #2
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There is a lifetime warranty on Reese hitches.... If it fails they replace. Call Cequent Performance Group for help. They'll overnight parts if you're away from home.
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Old 12-10-2014, 07:42 PM   #3
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What is the weight rating on those bars? Call Etrailer.com they have replacement heads.

Bill
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Old 12-11-2014, 07:16 AM   #4
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I did call etrailer.com and I ordered a set of 2 trunnions. They should be here in a few days. I'm down on my lot at the SKP Co-Op in Casa Grande and plans are to stay here until after Christmas.

AtomicNo13: whose lifetime is the warranty for - I'm the 3rd owner of my AS, but I could have been the 1st, except that in those days (28 years ago) I didn't have the funds to buy it new.
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Old 12-11-2014, 07:57 AM   #5
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Reese is part of Cequent. Call them for a replacement.
Cequent Group
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Old 12-11-2014, 08:21 AM   #6
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You've probably figured this out by now, but Reese hitches and their dealers are ubiquitous. You can find one anywhere. You don't have to look for an Airstream dealer. I bet there is at least one within 25 miles of your current location. Good luck and keep the shiny side up!
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Old 12-11-2014, 10:05 AM   #7
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I had a very old part fail this past summer, an entire new hitch system was overnighted to me. I was the original owner as far ad they were concerned.
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Old 12-11-2014, 11:52 AM   #8
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As another poster already noted - you do NOT have to live and die at any Airstream dealer. For "Airstream unique" stuff - and for anything that requires getting on the roof I'm going to a good dealer or the mothership.

Furnace, water pump, water heater, refrigerator, ad nauseum any good RV place will do. For that matter in some cases the guy who sells horse trailers and utility trailers can be a resource (Frame welding, brakes, axles, etc.).

One slight hijack - 1200 lb. bars are awfully heavy duty. you might bend your frame for your tongue, or even snap some welds with bars that heavy. Inland Andy always recommended 600 lb bars for a softer ride.

Paula
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Old 12-12-2014, 02:47 PM   #9
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Ordered new trunnions on Dec 9, shipment arrived today, Dec 12 - great service from etrailer.com.

Paula, the 1,200 bars were originally specified for this AS as it is a Reese dual-cam hitch - the AS is a 1987 32-ft Excella. The bars also act, in conjunction with the "cams" as sway control. The whole assembly was re-set for me last year at JC and it works well. The dual-cam provides active sway control as compared to the passive control of the friction type. The friction type impedes any turn whereas the dual cam provides pressure to return to a straight line. The actual hitch weight on the AS specs for this trailer is 800 lbs.
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Old 12-12-2014, 05:13 PM   #10
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Your bars are way to stiff! We understand your hitch, and how it works......
Unless you are towing with a Pinto, too much spring bar.
I would suggest per Paula 600-800# bars. Perhaps this might explain your failure.
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Old 12-13-2014, 07:34 AM   #11
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Quote:
Originally Posted by AtomicNo13 View Post
Your bars are way to stiff! We understand your hitch, and how it works......
Unless you are towing with a Pinto, too much spring bar.
I would suggest per Paula 600-800# bars. Perhaps this might explain your failure.

Depending on the TV you are exactly right. I use 800# pound bars on our 30' Excella. I used the same bars on the '96, 34' for the first 150 miles that I owed it, and that seemed to work well also. I increased the pressure on the 800# bars by one link...

That combination with the AirSafe makes for a very smoothride for both the TV and the trailer.

Larry
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Old 12-13-2014, 11:46 AM   #12
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Broken Trunion - Reese Dual Cam

A set of scale tickets will provide info. Both as cross checks and of deducing TW. Smart Weigh isn't any better than what you can do yourself.
And more bar than what is needed is the wrong direction.

I'd have Can Am reinforce the hitch receiver and have them fine tune. As many miles as you run annually I don't know why you don't have a Pro Pride or Hensley. The difference between the DC and a friction type doesn't exist versus the gulf between DC and PP.

That old Dodge (older than mine) could also use new therefore polyurethane antiroll bar bushings. Bilstein shocks. And a steering brace such as He'll Bent or Big D. I'd tighten the steering gear box internals if there is any slack and have the column examined as well.

My TV and TT aren't much different than yours. The above is all to the good. Good luck
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Old 12-14-2014, 07:59 PM   #13
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Somehow this thread has gone off the rails - I'm quite satisfied with the setup I currently have. I like the dual-cam hitch, and I have no issues with the handling of the AS & TV. I service twice annually at JC and they have set up the hitch, which was the original one that came with the AS & TV when I acquired them in 2011. My purpose in starting this thread was to alert others about less-than-knowledgeable dealers.

While I've met Andy Thompson and I acknowledge his technical knowledge and contribution to all things Airstream, I don't subscribe to his philosophy of using a lighter TV combined with the Hensley Arrow hitch. Given my many trips across the continent and the through long mountain passes, I personally prefer the 3/4-ton TV with a diesel engine, particularly since I carry a lot of gear in the back of the truck (tools, compressor, generator). In addition, I have had all the running gear changed on my AS (new axles - increased to 4,500 lb rating, new 16-inch LTX225/75R16 M+S load range E tires and new wheels).

As for tuning the hitch, I had that done at JC and I'm confident that they know what they are doing.

As for my 1999 Dodge 2500, I have had the front end checked over and, 2 years ago, had the steering column bushing changed. Last winter all the shocks were changed - all this and the TV has only 125,000 miles on it.
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Old 12-14-2014, 08:05 PM   #14
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Off the rails, imagine that! That never happens here....


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