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03-06-2004, 11:24 PM
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#1
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Rivet Master
1986 25' Sovereign
Southern Middle
, Tennessee
Join Date: Mar 2002
Posts: 3,319
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Tailgate fell off my GM pick up!
My son is home from college on spring break this week and had a bad experience this evening. While driving my 2500hd he went over a bump, the tailgate latch apparently opened and the tailgate fell open. It broke the passenger side cable, fell off and was dragging on the road. It swung over to the driver's side and scrapped about 8" of paint off the side of the truck lower quarterpanel not to mention about 12" off one side of the tailgate.
I'm still seeing red! Do you think this would be covered under warranty or road hazzard or what? I've also heard there is a lawsuit against GM concerning the cables and after looking on that cable I can understand why. It sure was thin.
__________________
Craig
AIR #0078
'01 2500hd ext. cab, 8.1 litre gas, 5 sp. Allison auto
3.73 rear end
Mag-Hytec rear diff cover
Amsoil Dual by-pass oil filtration system
Amsoil synthetics all around
265 watt AM Solar, Inc. system
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03-06-2004, 11:47 PM
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#2
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4 Rivet Member
Join Date: Dec 2002
Posts: 403
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I found the tailgate cables on a y2k Silverado to be very tough!
They help carry the weight of my slide in camper (9.5 camper on shortbed truck...) never broke yet...
Hart
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03-07-2004, 05:22 AM
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#3
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Moderator Emeritus
1972 31' Sovereign
High Springs
, Florida
Join Date: May 2002
Posts: 2,311
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David, this has been an ongoing complaint with GM pickups on other forums. I was hauling some buckets of sand for our 30th class reunion and the fellow that was providing them, brought them over to the truck with a tractor w/front end loader. He lowered the bucket on the gate and broke both cables.
On The Diesel Place Forum on of the forum members is manufacturing the old style tailgate straps, from flat stock. You may have to do some poking around on that site to find it though.
__________________
ARS WA8ZYT
2003 GMC 2500HD 4X4 D/A Ext. Cab
Propane Powered Honda EU2000i
Lots of Hot Sauce!
Air # 283
WBCCI 1350
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03-07-2004, 06:08 AM
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#4
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Rivet Master
Join Date: Mar 2002
Posts: 1,486
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There is apparently a NTSB investigation into accidents relating to broken tailgate cables on GM trucks.
Meanwhile, I personally would expect full warrenty coverage on two counts: 1) The failure of the latch, and 2) failure of the cable.
Mark
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03-07-2004, 06:19 AM
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#5
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Retired Moderator
1992 29' Excella
madison
, Wisconsin
Join Date: Aug 2002
Posts: 4,644
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been there done that!
craig
had both of mine break when i was loading my bike!
upon close inspection i found the cables to be rusted under the vinyl covering.
when i purchased new ones, the replacement cables had silicone or something similar inserted in the end of the cable ferrules to prevent water entering the cable assemblys.
so they know there is a problem and have tried to fix it.
word to the wise, if there are any bulges in the vinyl coverings they are about to let go!
if anyone can find the retro fit straps let us know!
until i get something better the tailgate will come off before loading anything heavy!
john
__________________
you call them ferrets, i call them weasels.
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03-07-2004, 06:54 AM
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#6
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Rivet Master
1966 26' Overlander
Woodstock
, Georgia
Join Date: Feb 2002
Posts: 8,525
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after some years of working for car dealerships, my opinion is warranty probably would not cover, however the dealer might help you under his allotment for "policy", where he can use his disgression to assist owners. Also if they aren't helpful, the area service rep from GM can do a similiar thing and use discretionary funds to cover some of the cost. Enough complaining to the right people done in the right way might bring a better conclusion.
Wish you luck with it.
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03-07-2004, 08:02 AM
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#7
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Rivet Master
1986 25' Sovereign
Southern Middle
, Tennessee
Join Date: Mar 2002
Posts: 3,319
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johnhd
Is this what you mean? www.vrstraps.com
__________________
Craig
AIR #0078
'01 2500hd ext. cab, 8.1 litre gas, 5 sp. Allison auto
3.73 rear end
Mag-Hytec rear diff cover
Amsoil Dual by-pass oil filtration system
Amsoil synthetics all around
265 watt AM Solar, Inc. system
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03-07-2004, 08:28 AM
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#8
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Rivet Master
2005 28' International CCD
Pagosa Springs
, Colorado
Join Date: Aug 2003
Posts: 811
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warranty
Last year the transmission on my '97 Suburban went out with only 46,000 miles (non-towing) on it. It had been serviced regularly and babied since we got it new. The dealer was unwilling to negotiate even though they agreed it was a "premature" failure. I contacted the General Motors service rep and documented by concern. They requested docs, receipts etc. and after 4 months and several very cooperative emails I received a check for 40% of the $2,225 cost to replace the tranny. I'd list all costs including repair/painting cost due to the damage and see what they can do for you. Good luck
__________________
"would you rather have a mansion full of money or a trailer full of love?"
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03-18-2004, 10:45 AM
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#10
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3 Rivet Member
Join Date: Apr 2002
Posts: 117
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I've already bought new cables to replace the broken ones on my 2001 Z-71, and had to have the 4th gear clutches replaced in the trans at about 48K. The dealer split the cost of the trans work with me. (Half of $800 - If it goes out again, I'm going to trade it or put a stick in it.) I wonder if GM is going to give refunds to those of us who have replaced the cables.
I noticed that the guy who makes the flat bar replacements makes you sign a statment of absolutely no warranty, no liability and no lawsuits.
Neal
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03-18-2004, 10:53 AM
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#11
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Just an old timer...
2004 22' Interstate
Tipton
, Iowa
Join Date: Mar 2003
Posts: 4,766
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Re: been there done that!
Quote:
Originally posted by john hd
craig
had both of mine break when i was loading my bike!
until i get something better the tailgate will come off before loading anything heavy!
john
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I can attest to this one! Scared the h*ll out of us! Nothing quite like a Harley teetering above you on an apparently broken tailgate to get the adrenaline goin', eh John!
I LIKE your tailgate-off plan! We'll PLAN on doing that this year in Davenport!
Roger
__________________
havin' to fix my broken Airstreams since 1987...
AIR 2053 Current: 2004 Airstream Interstate "B-Van" T1N DODGE Sprinter
Former Airstreams: 1953 Flying Cloud, 1957 Overlander, 1961 Bambi, 1970 Safari Special, 1978 Argosy Minuet, 1985 325 Moho, 1994 Limited 34' Two-door, 1994 B190 "B-Van"
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03-18-2004, 06:28 PM
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#12
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Retired Moderator
1992 29' Excella
madison
, Wisconsin
Join Date: Aug 2002
Posts: 4,644
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roger
nothing makes it more fun than doing it in a downpour!
john
__________________
you call them ferrets, i call them weasels.
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03-18-2004, 06:54 PM
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#13
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3 Rivet Member
1985 25' Sovereign
St Cloud
, Minnesota
Join Date: Sep 2002
Posts: 111
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Recall
Gm has announced a recall for the tailgate cables. Owners will be notified. Seems they rust and the tailgate falls off.
__________________
Pete
WBCCI #7528
MN Unit
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03-18-2004, 07:07 PM
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#14
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Retired Moderator
1992 29' Excella
madison
, Wisconsin
Join Date: Aug 2002
Posts: 4,644
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quote from the cnn site
Quote:
The company said if the cables are corroded, they may fracture when loads are applied to the tailgate. Any customer who has a cable break should notify their dealer immediately
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guess i'll be calling my dealer
john
__________________
you call them ferrets, i call them weasels.
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03-18-2004, 10:27 PM
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#15
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Rivet Master
1984 29' Sovereign
Savannah
, Missouri
Join Date: Apr 2002
Posts: 3,478
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Here's the website
For those with GMC truck issues and, other recall...
GMC Trucks and etc
This would be a nice feature to have on the home page:
For example, on the sidebars..
ciao
53FC
__________________
WBCCI 5292 AIR 807
NEU #64
New England Unit
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03-19-2004, 07:05 AM
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#16
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1 Rivet Member
Join Date: Jul 2003
Posts: 11
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Automobile Recalls
A great source of recall & technical service bulletin information is www.alldata.com/recalls/index.html. You can look up by year, make, model and see all the tsb (subject only) & recall information for your vehicle. It gives you some ammo when you go into the dealership if you can cite the exact tsb number.
Good luck to everyone with the tailgate issue!
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03-19-2004, 07:08 AM
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#17
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1 Rivet Member
Join Date: Jul 2003
Posts: 11
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Automobile Recalls
That link I put out there doesn't seem to work. Just go to www.alldata.com and use the tab for recalls & tsb at the top of the page. I like to check it once in a while just to see how my trucks are doing...
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03-19-2004, 10:26 AM
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#18
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Rivet Master
2019 25' Flying Cloud
Airstream - Other
Airstream - Other
North Central Texas
, USA
Join Date: Jan 2004
Posts: 1,003
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I guess we got lucky when we traded our '00 1500 Silverado for the '03 F-250. Talk about needing a rock guard for the A/S, imagine the dent a flying tail-gate would put in the aluminum!!
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03-19-2004, 01:49 PM
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#19
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3 Rivet Member
Join Date: Apr 2002
Posts: 117
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Alldata link
Deppdog,
The link doesn't work because of the period at the end. If you remove it, the link will work. It's a common problem with puting links in e-mails and such.
www.alldata.com/recalls/index.html
Neal
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03-19-2004, 03:16 PM
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#20
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2 Rivet Member
Join Date: Aug 2003
Posts: 45
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this entire ordeal sounds almost unreal. the cables on my dodge are VERY strong. my friend has a brand new duramax and his entire tailgate assembly looks undersized. my tailgate takes an adult to close because its solid steal(or at least feels that way) while his you can close with your fingers.
__________________
Brian Travnicek
31' Sovereign Land Yacht
Pulled by a 2001 Silver Dodge
2500 Truck with Cummins Diesel Power and a 4.10 rear end.
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