''but the dealers suck....."
I resemble that remark, granted some do, whether Airstream or Auto.
But like a lot of things today competition is changing the market.
I worked at some marginal ones, it didn't take long to realize that fact and move on. Take a look at the service shop, in most cases the cleaner more organized the shop the better experience.
"Sticks & stones can break your bones...and hail will dent your Airstream"
So when is this..."old enough to know better" supposed to kick in?