Reply
 
Thread Tools Search this Thread Display Modes
 
Old 12-11-2014, 12:27 PM   #1
Moderator
 
Stefrobrts's Avatar

 
1968 17' Caravel
Battle Ground , Washington
Join Date: Dec 2002
Posts: 11,906
Images: 50
Blog Entries: 1
Buyer's remorse with my Ford Flex

So we were pretty excited last year to get a new tow vehicle, but that has been tempered by some issues that have cropped up this first year. The car is an '09 with 90k on it now, and so far we have accumulated a disturbing number of repairs.

The latest one has been an issue with the gas tank. Apparently this car has a 'saddlebag' style tank, and an elaborate siphon system which moves gas from the far side to the side that actually supplies the engine, and that fails disturbingly often, judging by the comments online from other people who have had the same issue. The result is you will be driving along with a quarter tank left, and suddenly that drops to empty and you are out of gas. It left my husband stranded on the freeway a week ago, and then almost caught him a second time a few days later. Now it's fine as long as we keep it well above a quarter. The estimate to get this fixed is $900-1300 because they have to drop the tank to do it. The worst part is reports online of people who have had to have this repair done more than once!

So add that to the estimated $400 repair needed to get the second row seat to fold down, and the $900 engine fan that is 'throwing a code' though it appears to be cooling things just fine to me, and that's a lot of expensive repairs for the first year. Oh, and the tranny grinding noise which was fixed with a transmission fluid change. Otherwise it has been a really nice, comfortable driving car, but I certainly wouldn't recommend anyone run out and buy one.

Maybe the most disturbing thing is that all these repairs are being reported by lots of other owners - they are well-known issues. I'm sure they all have their problems, but we went with the Ford over more expensive brands because we were hoping to keep repair costs down, and our Ford Van had been so darned reliable. That doesn't seem to be working out for us right now, and there's been some discussion of trading it in. Except then we would be back to that 'choosing the RIGHT tow vehicle' discussion, and I was so glad to have that over with!
__________________

__________________
Stephanie




Stefrobrts is offline   Reply With Quote
Old 12-11-2014, 12:39 PM   #2
Moderator
 
DKB_SATX's Avatar

 
2017 26' Flying Cloud
1976 Argosy 28
Alamo Heights , Texas
Join Date: Aug 2006
Posts: 6,400
Images: 1
Blog Entries: 7
I have one of the favorite tow vehicles, an F150. It's an '07 but with fewer miles than your Flex (just over 81k now) but I was unsure about buying a used vehicle that was primarily for long trips on which it would be decidedly inconvenient to have a mechanical issue. I bought the truck from Carmax, and chose to buy my first-ever extended service plan at the time. It's had an issue with the ABS sensors, a new AC compressor, a new transmission (!) and a problem with the satellite radio antenna. The transmission alone covered the cost of the extended service plan about 3x.

My point is that a) the purchase of a used vehicle is always a dice-roll, and b) modern vehicles have lots of complicated stuff that can break. The fuel-tank issue sounds like a design problem, though... I wonder who thought that was a good idea?
__________________

__________________
David

Zero Gravitas 2017 Flying Cloud 26U | Il Progetto 1976 Argosy 28 Center Bath | WBCCI# 15566

He has all of the virtues I dislike and none of the vices I admire. Sir Winston Churchill
DKB_SATX is offline   Reply With Quote
Old 12-11-2014, 12:44 PM   #3
Moderator
 
Stefrobrts's Avatar

 
1968 17' Caravel
Battle Ground , Washington
Join Date: Dec 2002
Posts: 11,906
Images: 50
Blog Entries: 1
Yeah, I see a lot of reports of transmission issues with the Flex as well, which worries me since we're towing with it. That might be a future expense.
__________________
Stephanie




Stefrobrts is offline   Reply With Quote
Old 12-11-2014, 01:46 PM   #4
Rivet Master
 
J. Morgan's Avatar

 
1972 31' Sovereign
1975 31' Excella 500
Currently Looking...
Benton , Arkansas
Join Date: Mar 2013
Posts: 5,040
Images: 11
There is something to be said about the real value of simplicity.

This value is even more obvious when repairs are needed.


1/2 Ton 4WD Truck, 72 Sovereign Hensley Arrow
__________________
The fact that I am opinionated does not presuppose that I am wrong......

J. Morgan is offline   Reply With Quote
Old 12-11-2014, 01:50 PM   #5
Rivet Master
 
KJRitchie's Avatar

 
2008 25' Classic
Wichita Falls , Texas
Join Date: Nov 2012
Posts: 4,217
Sorry to read about your issues. Thanks for sharing. 2009 was the 2nd model year of the Flex. I hardly see one in the wild so I wonder if sales are all that good.

Looks like others have had issues with this model year.

2009 Ford Flex Consumer Reviews

Hard to be a repeat Ford customer when you have such issues.

I purchased our 2010 Toyota Tundra Certified with a Toyota warranty. So far so good but I'm still less than 60k miles.

If you decide to replace it I hope you find something more reliable.

Good luck

Kelvin
__________________
KJRitchie is offline   Reply With Quote
Old 12-11-2014, 01:56 PM   #6
Moderator
 
Stefrobrts's Avatar

 
1968 17' Caravel
Battle Ground , Washington
Join Date: Dec 2002
Posts: 11,906
Images: 50
Blog Entries: 1
Ha, I went and looked at that site, and the third review is someone with the gas tank problem, and the next one down is someone with the exterior trim panels falling off, which ours is doing as well, but it doesn't bother me to get some trim tape and stick it back on, compared to the other major problems it is having. Sad...
__________________
Stephanie




Stefrobrts is offline   Reply With Quote
Old 12-11-2014, 02:02 PM   #7
Rivet Master
 
1977 Argosy 24
Currently Looking...
Milltown , Wisconsin
Join Date: Mar 2006
Posts: 1,069
I would think Ford should have a recall over the fuel tank causing the car to run out of gas. If GM was made to recall over an ignition switch that would turn off the car if too many keys were on the keychain. File a complaint here.... https://www-odi.nhtsa.dot.gov/ivoq/
__________________
ventport is offline   Reply With Quote
Old 12-11-2014, 02:51 PM   #8
Moderator
 
Stefrobrts's Avatar

 
1968 17' Caravel
Battle Ground , Washington
Join Date: Dec 2002
Posts: 11,906
Images: 50
Blog Entries: 1
Thanks, we have reported it. I also think it should be a recall.
__________________
Stephanie




Stefrobrts is offline   Reply With Quote
Old 12-11-2014, 03:05 PM   #9
Site Team
 
Janet H's Avatar

 
1964 26' Overlander
1964 19' Globetrotter
Eastern , Washington
Join Date: Aug 2003
Posts: 12,444
Images: 90
Sorry to hear you are having troubles with the Flex. I had a Ford Explorer for many years and found that Ford was unresponsive on safety issues until they were forced by feds to issue a recall. On my Explorer I paid to have sway bars replaced to address rollover concerns more than 2 years before they issued a recall. Same for a seat belt problem, collapsing seat back and a hatch door problem. I fixed them all and later when they were finally part of a recall I was unable to collect $$ for the funds I expended. Had I waited until the recalls were issued they would have been covered but I was unwilling to wait. Personal safety is too important....

It's likely that other car makers do business the same way but it left a bad taste in my mouth.
__________________
1964 Overlander | '08 Touareg V6
Current Project: 1964 Globetrotter

.
Let's have a polishing party: I'll supply the trailer and buffing supplies. BYOB (bring your own buffer)

AirForums Custom Search
Janet H is offline   Reply With Quote
Old 12-11-2014, 03:13 PM   #10
Rivet Master
 
AldeanFan's Avatar
 
1977 23' Safari
Niagara on the Lake , Ontario
Join Date: Aug 2011
Posts: 653
Images: 3
Sorry to hear of your problems.

My 2010 Flex has been trouble free for 85,000km except for a bad fuel injector which was replaced under warranty. Ford service has been great for me but it's only been in the shop twice.

I have however had many problems with the Toyota Tundra all caused by the dealer.

Every car can have problems, hopefully you'll get things sorted out.
__________________
1977 Safari Land Yacht
2005 Toyota Tundra SR5
2010 Ford Flex Ecoboost
AldeanFan is offline   Reply With Quote
Old 12-11-2014, 03:33 PM   #11
2 Rivet Member
 
strshpntrprz's Avatar
 
1973 23' Safari
Reese , Michigan
Join Date: Jan 2013
Posts: 42
Spares

When ya drive stuff this old ya got to be prepaired, but in 21 years have not had to walk yet, were out 14 weekends last year, more planned this year, wife retires in JUNE!!!!
Attached Thumbnails
Click image for larger version

Name:	622.jpg
Views:	125
Size:	343.0 KB
ID:	228378  
__________________
Gene and Sharol in starship enterprize (earthbound) don't grow up, it is a TRAP ---repairing, not restoring since 1999
strshpntrprz is offline   Reply With Quote
Old 12-11-2014, 03:34 PM   #12
Rivet Master
 
ROBERTSUNRUS's Avatar

 
2005 25' Safari
Salem , Oregon
Join Date: Mar 2006
Posts: 7,266
Images: 18
Blog Entries: 51
"You may not like what I have to say, but it is the truth."

Hi, working at new car dealers since 1968, I've seen lots of used cars and there is a reason they are there. I recommend that if you want a used Ford, buy it at a Ford dealer. And buy a "Certified" one with a factory warranty.

I'll use the Flex only as an example.

(1.) Flex traded in on another newer Flex usually means that the previous owner loved it.

(2.) Flex traded in on another Ford product usually means that they were happy with this car, but it wasn't the right vehicle for them.

(3.) Flex traded in at a Chevy dealer usually means that they were very unhappy with this car and changed brands.

(4.) Flex at a jippo used car lot usually means that the car is very high mileage, poor condition, [not good enough to put on a new car dealer's used car lot] or bought at an Automotive Auction. This car would be the biggest gamble for the seller and buyer.

(5.) Old mechanic's saying "A used car becomes someone else's problem."
__________________
Bob

2005 Safari 25-B
"Le Petit Chateau Argent"
[ Small Silver Castle ]
2000 Navigator / 2014 F-150 Eco-Boost / Equal-i-zer / P-3
YAMAHA 2400 / AIR #12144
ROBERTSUNRUS is offline   Reply With Quote
Old 12-11-2014, 04:07 PM   #13
Moderator
 
Stefrobrts's Avatar

 
1968 17' Caravel
Battle Ground , Washington
Join Date: Dec 2002
Posts: 11,906
Images: 50
Blog Entries: 1
Good advice

Ours appeared to be this one

Quote:
Originally Posted by ROBERTSUNRUS View Post
(2.) Flex traded in on another Ford product usually means that they were happy with this car, but it wasn't the right vehicle for them.
- a local trade in at the Ford dealer. My guess was it was just finally out of warranty and they were ready for a newer car with a warranty. And it may have given them 70k trouble-free miles, and it was just time to trade it in. We just got it on the downslope.
__________________
Stephanie




Stefrobrts is offline   Reply With Quote
Old 12-11-2014, 04:18 PM   #14
Rivet Master
 
1988 25' Excella
1987 32' Excella
Knoxville , Tennessee
Join Date: Oct 2010
Posts: 2,163
Blog Entries: 1
"Oh, and the tranny grinding noise which was fixed with a transmission fluid change."

My guess: Keep enough money in the money market account to rebuild a transmission. Probably a good idea for anybody that tows though.
__________________

__________________
Bill M. is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Ford Flex anyone? dlb435 Tow Vehicles 56 07-11-2014 06:02 PM
Help me with my buyer's remorse! :) airtwins Member Introductions 24 07-19-2011 08:43 AM
Help Me Avoid Buyers Remorse teksmith Trailer Values 52 02-27-2008 01:58 PM
Buyer's Remorse Silverhobby Off Topic Forum 25 02-20-2008 03:26 PM


Virginia Campgrounds

Reviews provided by




Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -6. The time now is 10:35 PM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, Jelsoft Enterprises Ltd.

Airstream is a registered trademark of Airstream Inc. All rights reserved. Airstream trademark used under license to Social Knowledge LLC.