Originally Posted by me4us
My wife and I have looking to purchase a 25 Safari SE either new or up to a few years old and in very good condition. I have spent a great deal of time on this site reviewing hundreds of postings complaining of poor quality, problems with construction and quality control issues. After all this information, I have begun to doubt the purchase itself. I thought that Airstream was top of the line and a great product. It is hard to understand the simple issues they seem to have failed to address.
How can a company with such a history allow this to happen and once it's aware allow it to continue? What if anything is Airstream doing to address these issues and customer complaints?
Should I go forward and if so, how do I insure that I don't get to spend our travel time in one repair problem after another?
The dealers seem to be a good group, but you can only do so much to fix the issues caused by poor quality production. Are these really issues or just a few perfectionists? Keep in mind that getting things fixed isn't the only issue. The lost time and cost to travel to a dealer are major time and cost factors.
Any suggestions? New or used? Airstream or something else? If something else what?
We really want to travel and have finally retired and are ready to go. I just don't look forward to an endless stream of problems to take the enjoyment out of our trips. We are planning to spend 100-150 nights on the road a year and having our new "home away from home" function properly is VERY important to us as if should be to all buyers.
This is a major part of our plans and we are trying to make the right selection. I don't want to sound over the top, but after reading hundreds of complaints concerns exist.
Any suggestions or help will be appreciated.
I spent a certain amount of time on this forum before buying our AS (our first).
As (bad) luck would have it, It seemed like it was only after I bought the trailer that I came across the more negative threads and started wondering if I'd made a huge mistake!
Its still too early for me to tell as we have only slept in it three nights so far when we went to bring it home from Ohio. Our first real trip will be to Arizona (My favourite State!) this winter.
What I can say is that when we sold our last trailer, we spent a LOT of time researching and looling at new SOB trailers and found nothing to our liking.
The AS was the only one that just felt right. (Our last trailer was an Award.)
At this point, I'm thinking (hoping?) that I spent too much time reading the negative threads and that, putting things in perspective we will have made the right decision for us.
I'm not naive enough to think we won't have some problems, but after just three nights in the AS, it sure seems nice and I'm really looking forward to getting out on the road!