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Old 11-08-2018, 08:36 PM   #29
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Fort Collins , Colorado
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Originally Posted by featherbedder View Post
Per tmobile web site vets [military] $80.00 per mo. for 2 lines for a military vet does not sound like a good deal to me as I pay $36.?? pr mo. [if text extra chge] for 2 line unlimited talk, and we don't text never will. We have consumer cellular that uses ATT & tmobile for there serv. Never had prob. w/signal any where except at house, tower 1/2 mile from house some times weak some rooms.
For our 4 lines with unlimited data and mobile internet and taxes and fees included ó

Dan & Liz H

"I'd rather be happy for just one day than miserable for the rest of my life."
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Old 11-08-2018, 09:19 PM   #30
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Originally Posted by MickeyC View Post
The wife and I have AT&T. It has decent service overall but I do agree that the customer service is the worst in the business. We also have to purchase an additional add-on for the month when we go to Canada.

T-Mobile has a senior plan for couples over 55. Two lines with unlimited talk, text and data and the same service in Canada and Mexico for $75 per month. That includes all fees and taxes. I am planning to switch to that plan soon.
Don't switch to T Mobile...... terrible connection problems. Couldn't even roam. Traveled from MN to the Grande Canyon and then to the Upper Peninsula of Michigan.... aweful coverage... we are switching as soon as our phones are paid of and we've been with them for 20+ years

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Old 11-08-2018, 10:28 PM   #31
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I don't recall seeing anything about US Cellular' anyone using it?
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Old 11-09-2018, 08:45 AM   #32
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Have Comcast in your area?

If you have Comcast account or itís in your area, Comcast Xfinity Mobile uses Verizon cell towers, so itís essentially the Verizon network at lower cost. $20 per line for unlimited everything. Covers calls in Canada and Mexico. I plan to switch from Verizon once my contract with Verizon end and my IPhone X is paid off.
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Old 11-09-2018, 09:06 AM   #33
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Has anyone tried taking a pay as you go with Verizon or ATT just for emergency back up?
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Old 11-09-2018, 09:40 AM   #34
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McDonough , Georgia
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I have the unlimited Verizon postpaid plan and husband has a prepaid ATT plan.

We travel a lot out west and find that often only one or the other works. However, be aware that the prepaid plans do not have the same coverage as the full service postpaid.

We did just get a Weboost - cell signal is so poor in many state parks and other camping areas - first outing in TN Airstream park, I had 3G and husband's ATT had zip. Turned on Weboost, ATT went to 4G LTE.

BTW, my OTR Weboost came with a 12V power connector since it's meant for a vehicle. I got an adapter so I could plug it into an outlet in trailer.
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Old 11-09-2018, 11:09 AM   #35
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I second everything said about AT&T when it comes to poor customer service and pricing. This is one of those "big" companies that really don't care much about the little guy. I was so fed up that I cancelled and went to Consumer Cellular and have been happy but.....they use AT&T towers! So, my money is still going to AT&T...grrrr.

The big 2, AT&T and Verizon basically control all of the towers out there so beware of that if you are critical of the coverage you are currently getting. Coverage overall is pretty equal but there are spots where one is better than the other. Just because you are camping at location A and your phone is working while others around you are not, it doesn't mean that your provider is the best. I have been in quite a few places where mine worked while others did not, and vice versa.

People have mentioned unlimited talk and text features but make sure you know about data limits. When we changed to Consumer Cellular we purchased a data plan set at a certain level. We started at 5GB and could move up to 10GB for an additional $10. I asked what would happen if we went over while on the road and they said that they would automatically just switch us up to the next level and charge the extra money. We did go over once when we were with AT&T and they charged us something like $20 but just for a few, like 3 GB extra. Take it or leave it was their basic response. Consumer Cellular is highly recommended by AARP. It probably is not the absolute best out there but they do have very good customer support.

If you are planning on traveling into Canada make sure you ask before you go.
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Old 11-09-2018, 08:40 PM   #36
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After reading all these responses I can't believe anyone would consider any carrier other than Verizon or AT&T when traveling. All the smaller carriers were set up to break up the communication monopoly. That's why they work well in cities and are cheaper for those of you that want to stay home. It doesn't take a rocket scientist to figure out The satellites belong to AT&T or Verizon and theyr'e not giving them away. If you head out without one of these two companies as your carrier you will have problems. I don't wish the stress we were put under traveling on anyone, but we let T-moble talk us into their great deal/service/low cost and actually believed them. My fault, shame on me. Won't happen again.Verizon or AT&T are your only options while traveling if you want service. When we went to Verizon they tried to tell us we had to buy "their phone" to get service, but when I said that was made illegal in Illinois, then the story changed and the sim card conversation began. They're all so very slimy good luck to you, safe travels.
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Old 11-10-2018, 06:36 AM   #37
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Very slimy, indeed!
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Old 11-11-2018, 08:46 AM   #38
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Like it or not, at all levels of these companies, the people work on commission. That may seem weird for a customer service rep, but that's the way they do it. It's not just commission in the sense that your salary goes up and down. Don't "up sell" enough features per hour and you no longer have a job. Toss in the layer of "authorized resellers" and you get even more pressure to lay on the un-needed features. There are very few people in the chain who do not get judged this way, talking to a supervisor does not get you out of this tangle ( = they are judged the same way).

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Old 11-14-2018, 10:21 AM   #39
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If signal connectivity is important, Verizon is the best choice. Yes, they can be pricey but we've all over the states, Canada and various parts of the world and almost always had connection when others did not..and service has been great. Our home is the one place we have a shakey signal due to geography but when we complained, they gave us a month credit AND shipped us a $200 signal booster to use that fixed it.
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Old 11-14-2018, 11:06 AM   #40
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X2 on this resource.
Also x2 on getting a booster. Weboost with small rooftop antenna and candy bar touching phone or hotspot inside works best for me.
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Old 11-14-2018, 12:01 PM   #41
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My wife and I use Xfinity. It rides on the Verizon network. We use the $12 per gig of shared data plan because we have WIFI at home and lots of WIFI hotspots in Seattle. With 2 new 256GB iPhone X units our monthly bill averages around $140 ($47 per phone, including insurance, plus use). When we hit the road we will switch from the $12 per gig to $45 per unit for unlimited.

Xfinity works wherever Verizon provides coverage.
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Old 11-14-2018, 12:08 PM   #42
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I did a lot of research on this in late 2017 after having a very difficult time with AT&T service in the western US. We had been with AT&T for many years and found their online support and local support lacking. Xfinity (Comcast) had just introduced their new cell service for their customers and while it was attractive, they did not have phones available to meet the demand of their services. The largest 2 carriers in the US are now Verizon and T-Mobil. AT&T was edged out by T-Mobil's aggressive expansion in the Western states over the past couple of years. As some have stated, the lower cost carriers run on Verizon lines and this could be your best bet for overall services. I suggest that you do your research online. The professional evaluations should be recently updated since we are getting into the holiday season and many people are shopping for new phones and plans. We have been happy with our new T-Mobil all inclusive plan (we have the seniors rate of $35/month) and buy 1 get 1 free iPhone from last Christmas.

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