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Originally Posted by Phantom  Well the Bambi's back! Picked it up from Woodland Travel on Thursday 11/12.
Just 2 weeks from the date of tragedy. All-in-all at great response and turn-around time thanks to efficient insurance, adjusters, parts ordering and technicians. Overall a pretty good job. I always expect perfection but that is seemingly impossible. The caulk in the rivet seams is much fatter than the factory seems. The under belly pans don't fit very well. Some seam gaps are 1/2", filled with black silicone. Right rear moulding by storage door is now wavy... not smooth or straight. I guess I always expect 'perfect' work., but people, mechanics, parts(?), Airstreams... none are perfect. I hate to complain but am anxious to be on the road. We are packing and will depart on Monday 11/16 for Mammoth Cave, KY. You can follow this winter's travel blog...
Adventures of Phantom & Bunny - Volume 2 - the Southwest. at: http://www.airforums.com/forums/blog...0-phantom.html |
An Airstream dealer, is a representative of Airstream.
They are supposed to perform whatever repairs that they undertake, equal to, or better, than the factory.
Doing anything less than that equal to, is a dis-service to the trailer owner.
Insurance companies do not get involved with the quality of a dealers work, since the owner picked the shop.
If your not happy with the repairs, "for any reason", you should notify the repairing dealer, and make arrangements to have the repairs corrected to your satisfaction.
Splicing metal side sheets when paid to do the entire sheet, does become insurance company business, when they paid for a complete repair and only a partial repair was made. That borderlines on "fraud".
Sloppy repairs, that can be seen, usually indicte far worse than that, "under the covers".
Pride in workmanship, is slowly escaping the American way of life.
Always insist on having an insurance job, performed to perfection, or else.
Andy
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