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Old 08-10-2019, 09:08 AM   #1
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2018 25' Flying Cloud
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Power Jack problems again

AS in February 2029, just replaced under warranty our 2018 FC 25FB power jack because it froze and locked up. Now the new one will hardly lift the trailer to hook up the weight distribution system. I was told by the Airstream dealer that the new Jack was 4000 lb I just don't see it. No markings on the jack no decals. Has anybody else had the same problem?
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Old 08-10-2019, 09:15 AM   #2
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I gave up on the EOM jack on a 2017.
If the dealer gave you a jack with no markings, it either wasn't new or it wasn't 4000#, or it wasn't the OEM jack.
Mine was marked an Attwood 4000. $4000 pounds? Mine left me stranded up. I decided that carrying a stack boards and a bottle jack was a PITA. So I realized that a jack isn't THAT expensive if you shop around, and bought the Husky 5000. Never looked back.
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Old 08-10-2019, 09:21 AM   #3
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You can always find a block of wood and I had a free bottle jack that I carry for insurance. My 2016 and also my 2019 has the 4000 lbs jack. No problem but as Mollysdad says I would replace with another brand.



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Old 08-10-2019, 09:26 AM   #4
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I'd hope if they replaced the jack they would have at least given you the manuals and paperwork with the new one.

Only idea are the batteries fully charged?

The Husky has a pretty good reputation and it works and is a lot quieter than the one I removed. Mine is 7-8 yrs old, zero issues.

Good luck.
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Old 08-10-2019, 11:30 AM   #5
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We recently replaced the underpowered OEM jack on our 2014 25í FC with the Husky Brute 4500. No more issues!
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Old 08-10-2019, 11:34 AM   #6
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Replace the jack. Get one with a ball screw mechanism. It is slower, but smoother. A 5K rated unit is not a bad idea. The overkill Dept at work. Pat

Note, Husky and the high end Barker are available. Price and mfg country of origin being the issues. Since my Barker OEM failed, I went Husky, but it took a week of justification to pull the trigger. Pat
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Old 08-10-2019, 11:36 AM   #7
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Get rid of whatever they gave you.
We also went with the Husky.👍

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Old 08-10-2019, 01:01 PM   #8
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Battery all the way up?
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Old 08-10-2019, 01:44 PM   #9
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In my totally subjective estimation, jack issues have become much more common than in years past. We had one problem with our OEM jack about a year or two after we bought the Airstream—it stopped working because the grease on the gears had flown off them, so I put the grease back on and it worked for the remaining 8 or 9 years we owned the trailer. The Atwood jack that came with the Nash failed almost immediately. In the meantime LCI (Lippert) bought the Atwood jack line. They sent me a new one, but arbitrarily and illegally cut the warranty from 3 years to 1 year.

Looks like Husky is the most frequent selection for a replacement. I certainly would avoid LCI/Lippert/Atwood. As said above, jacks aren't really that expensive and maybe that is the problem.
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Old 08-10-2019, 02:20 PM   #10
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Thanks all the recommendations I totally agree and we'll be looking at Huskies
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Old 08-10-2019, 02:21 PM   #11
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I did buy a bottle jack after the first one quit and I will be replacing this piece of junk with a better unit
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Old 08-10-2019, 02:22 PM   #12
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Thanks all do
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Old 08-11-2019, 09:06 AM   #13
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Talking

In the first post you stated AS is replacing the jack in 2029. So this is going to happen later? I think I have found the problem!!!



Make sure the electrical connections are clean and dry. The ground or return is as important as the power in.

IMO jacks are like tires. Trailer manufactures have been using least expensive which is just barely able to do the job under the best circumstances. When the circumstances change (like the sun came out) things go south. AS has moved to installing better tires. It would be a nice move to a better jack as well.

>>>>>>>>>>>>>Action
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Old 08-11-2019, 09:12 AM   #14
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Actually the jack that came with my As was OK, but their installation was shoddy. Rust prevented the ground from solid contact, which was not obvious until I had removed the jack. Periodically removing the jack and cleaning up the rust should not be required maintenance.
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