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Old 08-09-2016, 12:19 AM   #15
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We had the exact problem on our 2017 Classic. The ground wire was attached to a screw with some paint on it. We just scraped off the paint, reattached the ground wire and it has worked perfectly ever since. So I'd check the ground wire. You need to fully remove the cover to do so but it's a 10 minute fix if that's the problem. Hope it helps
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Old 08-09-2016, 05:03 PM   #16
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Tried this today and I'll be darned if it WORKED! Interestingly the ground connection was already tight and uncorroded......nonetheless an easy fix for sure. Thanks much!
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Old 08-10-2016, 12:10 AM   #17
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Yeah

I'm so glad it worked for you. I've gotten so much help on here I'm glad I was able to pay it forward. Safe travels
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Old 08-19-2016, 10:54 AM   #18
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I have a similar problem. My motor stopped working but the light is working. Will look at the ground later today.

I did talk with Atwood and the 3000lb jack is not for Equalizer hitches. Says so right on the front page of their manual to go to the 4000 lb model (see my other thread here).

http://www.airforums.com/forums/f457...ng-155171.html

I did buy the $15 crank from Atwood (why it isn't included is beyond me. My drill would not power the jack) For those that have the 3000 lb. jack, I would use the handle exclusively for jacking up the trailer and truck on the last 3 inches. Save your motor!
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Old 08-20-2016, 11:59 AM   #19
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Took the cover off the top of the jack and then you can lower the bottom half of the cover. Inside is a little connector block. One of the connectors had come loose. Jack is now running.

I'm still going to use the crank when lifting the hitch up to remove the equalizer bars. The motor gets too much of a strain using the power from the battery.
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Old 08-21-2016, 01:38 PM   #20
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Good deal! Had ours out this weekend with no problems. If it ever stops working again I know the first think I'm going to check!! Got a crank as well and may do the same when lifting trailer and truck to any significant degree.
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Old 02-13-2017, 07:40 AM   #21
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I am a serious newbie at this and not a DIY particularly so could someone send back a pic of the ground wire on the jack and it's location? The jack failure is a real concern for me. The previous answers have been very enlightening.
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Old 03-01-2017, 05:26 AM   #22
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I checked to see if I had a picture, I don't. There are four screws on the plastic cover. Loosen all four and pull up on the cover. Under the cover you will see a black wire attached to the very top of the assembly but below the motor. That's the ground wire that can be loose. If you want to see the bottom half of the assembly, take the four screws out and drop the bottom section. Not a big deal.
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Old 03-01-2017, 05:41 AM   #23
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I replaced my OEM 3000# jack after reading about it not for WD hitches, with a Husky 5000. Not problems hitching and unhitching now.
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Old 03-01-2017, 06:32 AM   #24
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Ok, now that does help. Thank you for the description. I'll be able to find it now.
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Old 03-16-2017, 06:34 PM   #25
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Quote:
Originally Posted by dlenloe View Post
Ok, now that does help. Thank you for the description. I'll be able to find it now.


Did you get it fixed
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