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Old 05-11-2008, 08:36 AM   #1
4 Rivet Member

starflyte1's Avatar

Profile:  2007 25' Safari FB SE
Bonita Springs , Florida
Posts: 321

Jack won't work

Good Morning,

We have just hooked up and though I used the power jack during the hookup, it will not work now and the jack stand is still down.

My manual says to look behind the decorative door and there is a fuse box,
but I am not finding it. Wrong doors. Is that door, the one outside, in the center front of the AS? If so, I can't get that one open.

So, I need to look at the fuse box first, when I find it.

Thanks for any suggestions. My husband doesn't feel well, and being a typical man, still wants to do it all, but I am trying to get to it first.
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Old 05-11-2008, 09:25 AM   #2
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Profile:  2006 25' Safari FB SE
St. Cloud , Minnesota
Posts: 6,811
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Hi Pat -- The tongue jack is powered right from the batteries so that it will operate whether or not the main coach power switch is on. There is a small wire (yellow in my '06) going forward to the jack from a battery terminal. Can you check:
1. That the LP tank cover hasn't worn through and shorted this wire. This can happen when driven without tanks in place.
2. You should be able to find an inline fuse somewhere along the course of this wire.

Please let us know how this turns out!
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Old 05-11-2008, 09:27 AM   #3
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Profile:  2006 25' Safari SS SE
Annandale , Virginia
Posts: 233

I doubt the fuse is in a fuse box. It is an in-line 30 amp fuse on a 12 gauge wire, under the frame and between the jack and the battery box. Check that the fuse is good and that you have the wire connected to the plus side of the battery. Is the motor running? If it is running but not moving the jack, the fabric gears are stripped.
The trailer should be under warranty. Call Airstream and/or Greg at Barker Mfg. 1-800-527-9940. Good luck.
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Old 05-11-2008, 09:49 AM   #4
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Profile:  2007 25' Safari FB SE
Bonita Springs , Florida
Posts: 321

Thanks!

I did find the 30 amp fuse and my husband said it was still good. Also, we were able to manually retract the jack so we can travel. We are going to Jacksonville and won't have time to have it worked on for a while. No real problelm as we can do it manually.

Now, if I could only find the fuse box for the interior for future use.
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Old 05-11-2008, 10:50 AM   #5
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Profile:  2006 25' Safari SS SE
Annandale , Virginia
Posts: 233

Since you removed the power head assembly and are now operating it in manual mode, let me warn you about what can happen. By using that manual hand crank, the shaft or jackpost is not now synced with the power head. You must re-sync the power head with the jackpost. Instructions are on your jack as a sticker, and in the instruction manual and Barker’s website.

Do that (synchronize them) before you start using the motor to raise and lower the trailer. Otherwise the motor will not know how high or low the shaft is, it will not know when to stop, and it will eventually jam in the up or down position, and the gears will be stripped.
Trust me, many have learned that lesson the hard way. A few people thought the unit was beyond repair and bought a new one.
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Old 05-11-2008, 10:53 AM   #6
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Profile:  1978 31' Excella 500
Venice , California
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Some models have a light to use hitching up in the dark. If yours does, you can easily see if you have power to jack. Barring a problem with power delivery, there are a couple of other common problems. Switches can fail for one. Also, if the unit has gotten wet inside, rust can pry the permanet magnet field poles loose from the motor shell necessitating either re-gluing them (works fine) or replacing the motor.
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Old 05-11-2008, 11:01 AM   #7
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Profile:  2007 25' Safari FB SE
Bonita Springs , Florida
Posts: 321

The light does work, so there is power to the jack.

Thanks for the reminder about resetting the jack. When we get the motor to work we will reset it. Thanks for explaining why.
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Old 05-12-2008, 02:12 AM   #8
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Profile:  1966 26' Overlander
Phoenix , Arizona
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For a 2007 isn't there a shop manual to assist with something of this nature?

>>>>>>>>>>>>Action
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Old 05-12-2008, 04:53 AM   #9
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Profile:  2005 31' Classic
lockport , New York
Posts: 63
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Sorry to hear about your problem. We have had a problem with our power jack not working since it was new. We had it checked out with other warranty issues during a trip to the factory. It continues to malfunction from time to time.......but we have found that if you shake the jack's shaft or push on the tongue from side to side it will work again. Poor ground in the head unit is the problem we think. We know this is not a fix but it works for us now. We plan to have it checked out soon. I hope your problem is as simple as this. Let us know how this works out. Happy trailering.
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Old 05-12-2008, 05:39 AM   #10
Charlie & Carolyn
Profile:  1971 23' Safari
Chandler , Texas
Posts: 15

jack

I found on our Atwood that the inline fuse connector had a sometime short in it. Could wiggle woggle it and it would work. Sprayed contact cleaner in and added a piece of solder splatter, rolled into a ball, and dropped it into connector. Working now, but time will tell..
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Old 05-17-2008, 11:46 AM   #11
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Profile:  2007 25' Safari FB SE
Bonita Springs , Florida
Posts: 321

TinCan, I think we have the same problem you do. When I flicked the switch, it worked, but did not have time to reset it. When we arrived in JAX, I took it apart again and reset it. Flicked the switch again and it worked. Then, went to put the stand down and it did not work. Loosened the set screws, shook it a bit without removing the head, and it worked. Worked fine when we hooked back up in JAX and haven't unhooked yet at home.

We will be leaving again in ten days, and will take the "manual" tools with us, just in case the shake doesn't do it.

Thanks everyone for your replies!
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