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Old 11-05-2007, 09:15 AM   #15
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Listen folks,

This item should work without question. Your trailer is an '07 and I presume that it is still under the Airstream warranty. I would go back to your dealer (or ANY Airstream dealer for that matter) and demand a totally new replacement unit! These should work well, as mine and many others do, and are a great labor saving device, especially when hooking up the weight bars as 2'air mentioned.

Also, if you have documented 3 repairs on the same jack, your state lemon laws should take effect and you can use that fact to get your totally new jack if the dealers give you any problems.

OR.........you could go directly to the jack manufacturer with your problems. Most are very good about customer service and don't wan't unhappy owners of their products.

Hope this helps!
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Old 11-05-2007, 10:03 AM   #16
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Update

I got my grubby little paws on a handcrank and a few minutes later was trying it out. Oddly the small little emergency crank was less effort.

I called an Aistream authorized repair center and was told the jack would be sent back for repair and then returned for reinstallation.

I clearly did not want that particular jack back under any circumstance.

Suddenly tragedy struck my evil jack. Somehow it was fried beyond easy and cheap repair. So the remains were sent in and a brand new jack was returned and installed.

We now have a perfectly functioning jack that is an asset to camping enjoyement.
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Old 11-05-2007, 10:07 AM   #17
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Suddenly tragedy struck my evil jack. Somehow it was fried beyond easy and cheap repair. So the remains were sent in and a brand new jack was returned and installed.
American ingenuity at it's best - powered by the mind of a man exposed to the legal dark side...
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Old 11-05-2007, 10:09 AM   #18
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Quote:
Originally Posted by Marshall
2. Where is the best place to hook into 12v to replace a hand crank with electric?
Airstream uses the 12 volt line that goes to the break away switch. You need to put an inline fuse on the line to the jack.
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Old 11-05-2007, 03:42 PM   #19
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Originally Posted by Zeppelinium
while we're on this topic, how do you lubricate the original electric jacks (from the 70's). I've got one where the motor runs fine, but "clicks" out of the detent at the top of the jack screw. I'm sure it's due to a semi-frozen screw assembly.

Is it as simple as squirting oil down the shaft? What weight lubricant?

Zep
I would take the head off and use something like rust buster till it frees up . Put the head back on and see if it will go without the weight of the trailer . Once it's free dowse it good with some light weight oil . You may find that the problem is the torque limiter/drive gear , they are still available from AS .
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Old 11-05-2007, 04:04 PM   #20
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One piece of advice I was given: do not quickly switch directions of the electric jack, as in switching very quickly from up to down or vice versa. This will cause blown fuses.
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Old 11-05-2007, 05:21 PM   #21
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Quote:
Originally Posted by neil.ervin
One piece of advice I was given: do not quickly switch directions of the electric jack, as in switching very quickly from up to down or vice versa. This will cause blown fuses.
I was just about to post with that same advice! Two great minds

Anyway, my Barker jack had a slow-blo fuse which would withstand a sudden current reversal, but the new replacement 30 amp maxi-fuse will not! You should wait until all motion has stopped in the jack before reversing the direction....if for nothing else....to save the fuse!
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Old 11-08-2007, 03:55 PM   #22
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This post is late due to connectivity problem - finally got in the "back door." I purchased a new Ultra-Fab 3502 electric jack in June for my '68 Tradewind, hitch wt approx 400 lbs. Jack worked the first trip out. Second trip out it rained a little and jack faultered. Third trip out it rained again and jack failed completely. Had to use the emergency handle to retract the jack. Decided to attempt repairs myself thinking it was the switch. When I removed the switch cover, water ran out. Upon trying to remove the switch, found that the wires were soldered to the switch, not attatched with spade connectors, and that the wires were too short to cut and resolder to a new switch. Send an angry email to Ultra-Fab and got a response asking for the unit to be returned for reapair at my expense. Resused to invest any more money in junk and told them so. They agreed to send a new jack, prepaid, but I have not seen it yet. Moral: Beware of Ultra-Fab. Darol
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Old 11-08-2007, 04:25 PM   #23
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Mine had issues too. The factory fixed it once, then it started to blow fuses again when fully retracted.

Bottom line, I no longer fully retract and haven't had more issues, but if I do, I will yank this POS, and replace it with a better one. I wouldn't ever go back to a crank....been there and done that one....love the power jack.
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Old 11-08-2007, 04:27 PM   #24
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Manufacturer repair

My original jack went bad also. I contacted the manufacturer and they sent me out a new head unit. They didn't even ask me what was wrong, just sent me a new one and I sent back the old one. I had it in 2 days also. I think that our years units must have an inherent problem.
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Old 11-08-2007, 05:46 PM   #25
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Quote:
Originally Posted by altamont
My original jack went bad also. I contacted the manufacturer and they sent me out a new head unit. They didn't even ask me what was wrong, just sent me a new one and I sent back the old one. I had it in 2 days also. I think that our years units must have an inherent problem.
The factory was using Barker Hi-Power jacks on the '06. Did they change this? I have not had any problems with mine with the exception of a loose in-line fuse holder that was also exposed to the elements. I replaced it with a water proof Maxi fuse that now lives in the battery compertment.

There is a current sensor that will turn off the power to the jack when it reaches the inner or outer limit of it's extension. I don't know where it is located, but if it isn't integral in the circuit board, it should be an easy fix.

Twink, I would complain to Barker (if you have their jack) and tell them that you have had the problem from day one. They might do a good-will repair/replacement if you complain loudly enough!!!
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Old 11-09-2007, 11:07 AM   #26
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Update: Ultra-Fab sent the new jack yesterday. It has an "upgrade." The upgrade is a vinyl bag to cover the jack head to keep it dry! Darol
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Old 11-09-2007, 06:48 PM   #27
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Originally Posted by Darol Ingalls
Update: Ultra-Fab sent the new jack yesterday. It has an "upgrade." The upgrade is a vinyl bag to cover the jack head to keep it dry! Darol
Gee Darol,

Yankee inginuity or a quick and dirty fix for an obvious design flaw?
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Old 11-09-2007, 07:09 PM   #28
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Lew, Probably both! I'll have to wait until next spring to find out if it works - the trailer went into deep, dark, winter storage last weekend. Darol
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