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Old 03-20-2011, 07:08 AM   #1
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2018 27' Flying Cloud
Panama City Beach , Florida
Join Date: Oct 2007
Posts: 607
Images: 4
Barker Super Jack Problem

I thought I'd share my experience in getting a Super Jack repaired. My problem first started when my jack (from my old 2002 Classic) wouldn't go down, it would only go up. I called Barker Mfg and they thought it was a limiting switch ($9). They mailed me one (I paid for it) and I installed it. It didn't resolve my problem. I called Barker back and they said to mail the head to them, which I did. In the end, the head had a minor wire issue which they repaired and mailed back to me at no charge. Excellent customer service! Dealt with Bob.

Russ and Linda
2018 Flying Cloud 27'
2012 F250 Powerstroke 6.7
AIR#24440 WBCCI#11740
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Old 03-20-2011, 08:49 AM   #2
4 Rivet Member
1973 31' Excella 500
Spring Green , Wisconsin
Join Date: Aug 2010
Posts: 265
Yes, there are still companies that stand behind their products and believe that customer service is important. Unfortunately, it's become the exception rather than the rule..

Maybe we need a thread on the forums that is an "Honor Roll" of responsible, customer friendly companies.

Thanks for your post. It's good to spread good news.
Lew TAC #WI-6
Nobody can help everybody, but everybody can help somebody.
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