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Old 11-28-2018, 12:22 PM   #1
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2016 23' Flying Cloud
Fanwood , New Jersey
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Atwood Trailer Jack Failure

Our 2016FC23D has Atwood trailer jack.


Before the last trip, it failed (didn't work with electrical switch). Fortunately, I had bought manual crank, so we were able to take off.



When I turned the switch on, I heard no sound at all, so I think this is an electrical failure.


Is this something I can repair? Or is it better to have a dealer (ours is Colonial) take care of it?


Thanks,


Atsushi
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Old 11-28-2018, 12:35 PM   #2
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You can possibly fix it!

Take the four screws off the grey cover and slide the cover off. Most of the time the wire is loose from one of the connectors. Mine was like that. Just hook it up again!
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Old 11-28-2018, 12:45 PM   #3
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Originally Posted by turk123 View Post
You can possibly fix it!

Take the four screws off the grey cover and slide the cover off. Most of the time the wire is loose from one of the connectors. Mine was like that. Just hook it up again!

That doesn't sound so bad! I will definitely take a look at it.


Since it made zero noise and showed no movement when switch is on, I'm suspecting an electrical failure, like loose connection you suggested.
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Old 11-28-2018, 01:29 PM   #4
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Not to be flippant but did you check the fuse. I didn't see any mention of your having done so,
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Old 11-28-2018, 01:34 PM   #5
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Not to be flippant but did you check the fuse. I didn't see any mention of your having done so,

Yes, that's the first thing I checked. Sorry; I should have mentioned it.
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Old 11-29-2018, 08:57 AM   #6
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Originally Posted by Atsushi View Post
Our 2016FC23D has Atwood trailer jack.


Before the last trip, it failed (didn't work with electrical switch). Fortunately, I had bought manual crank, so we were able to take off.



When I turned the switch on, I heard no sound at all, so I think this is an electrical failure.


Is this something I can repair? Or is it better to have a dealer (ours is Colonial) take care of it?


Thanks,


Atsushi
Hi Atsushi,*

Please send us a direct message with your contact information and the last 6 digits of your VIN so we can share it with our Customer Service and Technical Support team. We look forward to helping you get this resolved.


Thank you.*
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Old 11-29-2018, 10:17 AM   #7
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Check the ground and fuse

I had the same problem with my jack. First check the ground. Use a wire to connect a clean un-rusted bolt on the hitch where it connects to your trailer and to the battery ground, you can just hold it (by the casing) or use some type of clip. If the wire sparks or not try the jack. If the jack works you need to get a better ground. What worked for me was to lightly sand both ends of the fuse and fuse casing connections, and/or replace the fuse. Some times the in line fuse housing gets full of water rusting the connectors.


Before the last trip, it failed (didn't work with electrical switch). Fortunately, I had bought manual crank, so we were able to take off.



When I turned the switch on, I heard no sound at all, so I think this is an electrical failure.


Is this something I can repair? Or is it better to have a dealer (ours is Colonial) take care of it?


Thanks,


Atsushi[/QUOTE]
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