My husband and I just bought our 1985 Sovereign
this past March. It spent 2 months at an "authorized" Airstream dealer/repair (Darien, NY - Shining Times Express) and had the front window by the door replaced. The job this dealer did was horrible. Aside from the window replacement, a few cosmetic touch ups and a quick vacuuming the Airstream looked like it did when we dropped it off.
We began using it in the Pocono Mts. in Pennsylvania this past July.
This weekend we went up to find the replaced window had leaked during the storm we had in the north east (remnants of hurricane Jeanne). The carpet was wet, the couch wet and mold seems to be everywhere (worse by the window and carpet below it).
We have insurance so hopefully that will cover the cost of repairing the damage. Our dilemma is knowing a good dealer to have it taken to. There are 2 dealerships closest to us... Smyrna Delaware and Lakewood NJ. Has anyone had experience with these dealers?
Our second problem is getting it there. We do not own a tow vehicle (we purchased it from a family member and decided to put it at a campsite for the first few years to see if we liked it before investing in a tow vehicle and learning how to tow it). Can anyone recommend a way to get it towed the 135-150 miles we will need to have it taken to a dealer?
When my parents owned the Airstream, they never had any of the problems we are having. Again, we thought having it detailed, checked out and repairs made (to the tune of $2500.00) at an authorized dealer would help us avoid this fiasco.
Any help would be appreciated!!