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Old 12-14-2018, 11:00 AM   #1
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2019 26' Flying Cloud
Morristown , Tennessee
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Slamming the door - forever?

My AS is now 7 months old. When I picked it up from the dealer, I was advised to give the door a good slam in order to properly close it.
I see some wear points on the weld beads of the door frame, and along the top edges of the door, but after 7 months, still have to give it a good slam to get the door to properly close.
Is this forevermore? A little concerned for neighbors in close proximity camps if I have to walk the dog past 10PM or...

Should I be able to properly close the door by just pushing or pulling gently?

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Old 12-14-2018, 11:06 AM   #2
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Gently, no; firmly, yes. Think car door, not stick house front door.



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Old 12-14-2018, 11:28 AM   #3
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We recently took our 2017 23D to Jackson Center for several small warranty items, plus my disatisfaction with the door alignment and the need to slam to close. The technician did an amazing repair - the door closes with almost no effort and very little effort during the last four inches of the close. The tech told me he had to drill and enlarge the the bolt holes on the main hinge assemblies to achieve the results and proper alginment. This is definitely not a do-it-yourself fix. I am very mechanically inclined have spent many years in an electrical and mechanical industry. You cannot remove both bolts on any door hinge without losing the back retaining plates for the bolts which will drop to the bottom of the interior wall. A dealer tech trained in this process should be able to repair your problem but i would make damn sure about is capabilities before he initiates any work.
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Old 12-14-2018, 02:03 PM   #4
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Also, the latch needs to be lubricated to keep it clean and properly operational.

RVing is a full body sport, but you should not have to use a flying block to close the door.
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Old 12-14-2018, 03:14 PM   #5
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You don't have to slam it, but gentle doesn't cut either. Think of it like closing the trunk lid on an automobile. It needs enough pressure to compress the rubber molding. Remember that your Airstream door is out-opening and needs to be closed tightly to prevent water intrusion.

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Old 12-14-2018, 03:42 PM   #6

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Your dealer was spoof'n 'ya...🥴

Our door doesn't leak and I don't have to slam it.
I usually just close it 'til the striker hits the pin... then push. 👍
It will also swing & latch closed with moderate momentum.

If you have to 'slam' it, the AS frame is twisting, the door frame is bent or the hinges are worn out.

Try adjusting the stabilizers a little at a time...start from zero.

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Old 12-14-2018, 03:55 PM   #7
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Port Dover , ON Canada
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It was cold when our unit was delivered and the problem didn't show up until the summer. The door needs to be slammed - only in the summer time. When I took it in to the dealer for winter storage the door closes perfectly. It is going to be hard for them to replicate the problem to fix it.
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Old 12-14-2018, 04:46 PM   #8
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Yep close gently then push gently until you hear the “click” and that’s it.
Dealers like to slam doors so you get that “Bank Vault” sound, and they can tell you “it takes an entire 8hr shift to build a door, they are solid”.
Properly adjusted there is no need to slam.
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Old 12-14-2018, 06:18 PM   #9
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Slamming the door - forever?

I never slam the door. That just can’t be good for anything over time and not necessary at all.

Like GMFL states above, simple close it gently for the first “click”... then apply pressure with the palm of your hand to the right of the handle and press the door in for the second “click”. Done.
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Old 12-14-2018, 09:41 PM   #10
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Originally Posted by GMFL View Post
Yep close gently then push gently until you hear the “click” and that’s it.
Dealers like to slam doors so you get that “Bank Vault” sound, and they can tell you “it takes an entire 8hr shift to build a door, they are solid”.
Properly adjusted there is no need to slam.
I agree completely. Our door was adjusted by our dealer under warranty and now closes just as described above.
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Old 12-15-2018, 10:21 AM   #11
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We had a similar issue with our 2017 28' International. It took too much force to close it. I did get some improvement with ensuring the stabilizers were not twisting the frame. The real fix was when I took it to the factory for minor warranty repairs and some mods. The technician worked his magic and it closes effortlessly.
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Old 12-15-2018, 10:28 AM   #12
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Webster , NY
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Slamming door

The only way I get ours to close properly is to slam it also, have an appointment for a good variety of issues in May At Jackson Center, hoping to get everything taken care of then meanwhile loving our Flying Cloud despite the few problems were having.
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Old 12-15-2018, 10:33 AM   #13
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Port Orchard , Washington
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Cleaning the latch and using some silicon lube fixed ours. I do it as soon as it starts showing problems. Usually once a season.
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Old 12-15-2018, 10:36 AM   #14
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Canfield , Ohio
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We've had a problem with our door since day one. When we took delivery we were told by the dealer that you need to slam the door. I knew that was not correct. I had him call one of his techs to take a look at it and when he said, "I wouldn't touch this or you will make it leak at the top!", I knew he didn't know anything about adjusting an Airstream's door.

When visiting Alumapolosa last year with our 2017 international 27 (door closed very easily) there were 2 factory workers traveling from trailer to trailer fixing doors. Every door they worked on closed better than any Airstream I've seen on a dealer's lot. They knew what they were doing.

If you can get to the factory, by all means, have them fix yours. It seems the dealers just don't want to take this on.

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