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Old 09-04-2015, 10:22 AM   #1
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2014 22' FB Sport
Mpls , Minnesota
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Problems unlocking door with key

Hi Everyone, I have been reading this forum for quite a while now as we considered the plunge from pop-up to AS. Happy to say we are now the proud owners of a gently used 2014 Sport 22. Just took delivery last night, and while the door operation went flawlessly during the walk through, once we got home, I am having a heck of a time unlocking the door with the key. It just does not seem to want to turn completely, almost giving the impression that you're using the wrong key. I was careful not to torque on it too hard, and was finally able to get it by gently wiggling the key as I turn. I tried it several more times, both with the door closed and open, and it does not seem to be any better. It takes me about 6 tries, where I have to gently articulate the key until it finally wants to engage.

Anyone else have similar experience? Any advice such as a teflon lube in the keyhole?

Good news is there is still factory warranty on the trailer, and it was purchased at an authorized dealer, so if all else fails I will address with them but I'm hoping there may be an easy fix.

Thanks!
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Old 09-04-2015, 10:29 AM   #2
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Hi - congrats on the trailer and sorry for the troubles.

My 2012 had a similar problem. Ultimately, I had it fixed under warranty and would highly recommend you do the same (a couple times I got locked INSIDE the trailer...would not have been good in an emergency...).

In the meantime, one thing that worked for me was pushing in on the door while turning the key - this was because of the particular misalignment on mine - yours may be different. But try applying a little pressure with one hand while working the key with the other hand. Let us know how that works.

And I think you only want a graphite lube in your locks but I could be wrong on that...

Good luck and enjoy!
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Old 09-04-2015, 10:55 AM   #3
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If you have the stabilizer jacks down and cranked too tightly, that can actually put the door out of alignment too. Snug them down on blocks, but don't tighten until they won't move. Just half a turn.
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Old 09-04-2015, 12:03 PM   #4
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Quote:
Originally Posted by MN Jeff View Post
Hi Everyone, I have been reading this forum for quite a while now as we considered the plunge from pop-up to AS. Happy to say we are now the proud owners of a gently used 2014 Sport 22. Just took delivery last night, and while the door operation went flawlessly during the walk through, once we got home, I am having a heck of a time unlocking the door with the key. It just does not seem to want to turn completely, almost giving the impression that you're using the wrong key. I was careful not to torque on it too hard, and was finally able to get it by gently wiggling the key as I turn. I tried it several more times, both with the door closed and open, and it does not seem to be any better. It takes me about 6 tries, where I have to gently articulate the key until it finally wants to engage.

Anyone else have similar experience? Any advice such as a teflon lube in the keyhole?

Good news is there is still factory warranty on the trailer, and it was purchased at an authorized dealer, so if all else fails I will address with them but I'm hoping there may be an easy fix.

Thanks!
The jacks when used can cause a bind with the entrance door.

Try some silicone spray, on the striker bolt, which could help.

Andy
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Old 09-04-2015, 12:12 PM   #5
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With my replacement lock set I have to gently pull handle, then key will turn rest of way to lock or unlock, then inside same way as outside lock or unlock except have pin inside that slides up and down
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Old 09-04-2015, 12:50 PM   #6
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2014 22' FB Sport
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Thanks everyone for the feedback. My fist suspicion was also door alignment, but stabilizer jacks are not down, and it has the same issue unlocking with key even with the door in the open position. Would seem that is something internal to the lock...?
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Old 09-04-2015, 12:54 PM   #7
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Shoot some graphite powder in the key hole. Will more than likely solve the issue.
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Old 09-04-2015, 12:59 PM   #8
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You might have a replicated key which is not an exact copy of the original.
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Old 09-04-2015, 01:19 PM   #9
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We had a similar problem with our door lock ( not lock not the deadbolt.) We were constantly having to do the door lock jiggle to lock and unlock. We had it on our warranty list and the tech showed us the trick. He told us insert key and pull toward the back of the trailer then turn key. that will engage the key in the lock. Key and lock work first time everytime now. No repeat problem unless we forget the process

Benn
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Old 09-05-2015, 11:41 AM   #10
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On my older 94 model, I often have to just apply pressure on the door pushing inward with my free hand as I unlock to relieve the pressure on the door lock...
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Old 09-05-2015, 11:52 AM   #11
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2013 25' Flying Cloud
Vian , Oklahoma
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I had assumed that I could get a new set of keys by calling my dealer, or directly to Airstream with the VIN # and proof of ownership. Wrong!! They sent me blanks to have copies made locally (which was successful.) However, I fear the process would have been much more difficult had I not found the extra set of keys to use. I had a medical emergency 800 miles from home and the young man that towed my AS home somehow lost the set he was carrying. All is well now, but "Don't loose those keys!"
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Old 09-05-2015, 11:58 AM   #12
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Originally Posted by Beach Bum View Post
We had a similar problem with our door lock ( not lock not the deadbolt.) We were constantly having to do the door lock jiggle to lock and unlock. We had it on our warranty list and the tech showed us the trick. He told us insert key and pull toward the back of the trailer then turn key. that will engage the key in the lock. Key and lock work first time everytime now. No repeat problem unless we forget the process

Benn
Wow! That really works! Thanks so much for passing on the tip.
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Old 09-05-2015, 08:01 PM   #13
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go to home depot and have them cut you a new key. If they don't have a blank, you can get one from the airstream store. HD expert can then cut that one. It will take him longer than a run of the mill ley.. You may need to take it back to him a time or two for fine tuning. Good luck, and welcome to the coolest club and forum on earth.
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Old 09-05-2015, 10:58 PM   #14
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I have found that the local lock smith usually carries the blanks for the Airstream locks and can address many of the lock issues.
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