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Old 12-17-2009, 07:43 AM   #1
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1999 25' Safari
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Door Locked, Can't open or Remove Lock

I know this has been covered before in other threads but I can't figure my way out of this one. I have a 1984 Excella 31'. The door handle just spins on the inside and does nothing on the outside. The key also does nothing. What ever the handles engaged, is no longer in place.

Unfortunately, because the door is closed against the screen, I can't remove the lock to see whats in there. There also are no screws on the outside to remove the lock from there. My RV person told me he would try and 'spring' the door open with a crow bar but since Aluminum does not flex like steel I don't think thats the best approach.

Please help. My daughter and I are getting tired of crawling in and out through the windows.

Many thanks,
Ben (and my daughter Lila)
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Old 12-17-2009, 07:56 AM   #2
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I'd contact Andy at Inland. I know he has the solution.
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Old 12-17-2009, 08:46 AM   #3
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I'd contact Andy at Inland. I know he has the solution.
I won't be in my office until 9 am today.

Andy
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Old 12-17-2009, 09:05 AM   #4
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I won't be in my office until 9 am today.

Andy
Andy, I have a 76 Sovereign and probably will need to know how to get in/out of a locked door, sooner or later. What is the secret? You can PM me with the info. Thanks, Bill Lewis (lebolewis)
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Old 12-17-2009, 09:15 AM   #5
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Andy, I have a 76 Sovereign and probably will need to know how to get in/out of a locked door, sooner or later. What is the secret? You can PM me with the info. Thanks, Bill Lewis (lebolewis)
Sorry, but nothing regarding that subject in writing, anywhere.

Nor should anyone else "EVER" put it in writing.

That info is valueable to a thief.

But, you can call me and I will be happy to tell you how.

This issue, I am sure, is the only time the mods will approve a "call me" note.

Andy
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Old 12-17-2009, 09:30 AM   #6
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The bolt inside your lock has fractured. I had the same problem with my '80 Excella. You can get the door open by disassembling the lock on the inside or taking the hinges apart outside. Either way the lock will still have to be taken apart so you might as well do it inside. The way I did it was to open the sliding panel in the screen door that you use to open the door. Remove the screws holding the lock plate and handle in the door and remove the guts from the lock. The old lock cannot be replaced or repaired so do whatever you have to do to get to the piece of the bolt that is in the door jamb. It will be held there by a spring which will have to be removed in order to slide the bolt out of the jamb. Once you get the bolt slid back the door will open but you will not be able to close it now. The only fix is to get a replacement lock kit and install it. Unfortunately the old lock is out of production and there is no direct replacement for it. Inland RV stocks the lock kit go to their website and take a look. Hope this help you out.
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Old 12-17-2009, 10:05 AM   #7
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I had the same problem with my 86 Excella 500. I took the broken parts to a very good welder and he "repaired" the broken pieces. The door works as it should, now.
It was a b%^h to get apart but needle nose plyers are a great help. Do watch that spring as it will fly and you will need it to put the door latch back together.
I took pictures of what things looked like before being removed and used it to put everything back together.
Good luck.
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Old 01-30-2018, 04:35 AM   #8
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Please help. Our 2016 Flying Cloud door has locked with the keys inside. Two locksmith have not been able to help. Please advise. The closest dealer is 70 mile away. Any suggestions?

We are desperate.
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Old 01-30-2018, 06:18 AM   #9
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OMG. So sorry. Is there any way to come through a hatch and unscrew boards? What is your model? I suggest calling Airstream HQ in Jackson Center (technical support) when they open today. Good luck!
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Old 01-30-2018, 07:31 AM   #10
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Please help. Our 2016 Flying Cloud door has locked with the keys inside. Two locksmith have not been able to help. Please advise. The closest dealer is 70 mile away. Any suggestions?

We are desperate.

Any spare keys anywhere that may be a closer drive than the dealer?

Is yours a front bed model? If so - and you're small enough - you can gain access through the storage area behind the propane tanks. That area is under the bed - once you squeeze yourself in to the storage area you'd have to push the platform up and then you're in. If you think you can fit - have the locksmith open THAT lock.

Good luck! This is a frustrating thing that happens to many of us - myself included. When resolved make 2 full sets of spare keys - keep one in the tow vehicle or somewhere safe that's outside the trailer at all times. That's saved my bacon a few times.
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Old 01-30-2018, 09:36 AM   #11
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when you do get it worked out, get multiple spares. I have 4 sets: one in a hide-a-key box on the AS, one on my wife's ring, one on my ring, and a fourth, kept in the truck. The odds of a fail with that many locations isn't likely.
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Old 01-30-2018, 11:38 AM   #12
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OK... going to make lots of people mad with this post...

If your Airstream has the big windows that swing fully out from hinges on top... they can be unlocked from outside. Use a flat pry bar (metal ruler, spatula will do) to ease a slight opening between the gasket and the window pane between the locks, then use the hooked end of a straightened metal coat hanger to pull down the hasp (the part that sticks straight up) scooch the hanger to the opposite lock and repeat.
You might have to gently wiggle everything a bit, but the window will eventually swing open. Punch the screen inward near each of the bottom corners and climb in. TA-DA!

The screen can be easily reinstalled with the existing spline (rubber gasket) if you leave the top and part of the sides intact.
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Old 01-30-2018, 11:51 AM   #13
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HOW TO PREVENT ENTRY AS PER PRIOR POST

So it makes you insecure to know how easily you can get in?

Well a lockout device can be made with one inch PVC Pipe. Cut a piece that will fit between the two inside pieces of the window lock handles, then cut a slot into one end big enough that you can drop it over one handle. Rotate the PVC so that the slot does not align with the handle to prevent easy removal. If you are super paranoid wrap some duct tape around the end of the pipe woth the slot... BUT Remember in a fire EVERY WINDOW can be an escape window.

Paula
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Old 01-30-2018, 12:00 PM   #14
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Quote:
Originally Posted by Foiled Again View Post
OK... going to make lots of people mad with this post...

If your Airstream has the big windows that swing fully out from hinges on top... they can be unlocked from outside. Use a flat pry bar (metal ruler, spatula will do) to ease a slight opening between the gasket and the window pane between the locks, then use the hooked end of a straightened metal coat hanger to pull down the hasp (the part that sticks straight up) scooch the hanger to the opposite lock and repeat.
You might have to gently wiggle everything a bit, but the window will eventually swing open. Punch the screen inward near each of the bottom corners and climb in. TA-DA!

The screen can be easily reinstalled with the existing spline (rubber gasket) if you leave the top and part of the sides intact.
Andy nor I would make this way public as theives could steal AS. As Andy posted pm him andhe would tell how to get in as you described. I also posted same info as Andy in past, so IMO think mods should take down for security of AS owners
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