The upper lock and the deadbolt use different keys and are independent. Your description of what happens when operating the upper lock is correct. FYI, turning the key to the left lifts the locking lever inside to the top of the slot to lock it. Turning the key to the right lowers the locking lever to the bottom of the slot and it is then unlocked. That lock is usually a black rubber headed TRIMARK key with a brass colored end.
The separate deadbolt should retract when the deadbolt key is turned counter-clockwise (left) and extend when you turn the key clockwise (right). If the deadbolt does not move in or out in response to turning the knob or the key, something is wrong with the deadbolt's internal mechanism...this would explain why they never used it. That key usually is all silvery metal with a squareish head.
If your door fits real tight like mine, it may be necessary to press the door inward while you try to unlock the deadbolt. It makes it easier to turn the key. That key is easy to bend if you try to force it--be gentle with it.
The deadbolt is important to use when you are towing, as it helps keep the door shut, especially the front-opening (suicide) doors like on mine...
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Rich, KE4GNK/AE, Overkill Engineering Dept.
'The Silver HamShack' ('07 International 22FB CCD 75th Anniversary)
Multiple Yaesu Ham Radios inside and many antennae sprouting from roof, ProPride hitch, Prodigy P2 controller.
2012 shortbed CrewMax 4x4 Toyota Tacoma TV with more antennae on it.
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