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Old 05-12-2013, 08:11 AM   #1
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2011 19' Flying Cloud
Chicago , Illinois
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Door Latch Busted. Help!

Happy Mother's Day. We picked up our 2011 19' Flying Cloud yesterday from storage. Everything was working fine until we got home...

The door latch won't open.



The locks turn fine. When I lift the handle, nothing happens. The latch is not engaging. We can't get into our trailer.



I can't get into the trailer to unlatch it from the inside (if it is even possible). I don't want to ruin the door or frame. I don't want to destroy the lock.

I live about 1.5 hours away from an Airstream dealer. 30 minutes from a regular RV dealer. And minutes away from a locksmith.

Any ideas on what I should do? Thanks for the advice!

Jamie
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Old 05-12-2013, 11:20 AM   #2
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Hi. I have used a credit card, sliding it up or down in between the door and jam, may get lucky and trip the latch. Keep inward pressure as you slide, and try to jerk the door open when tripping the latch. Good luck. Happy Mothers day!
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Old 05-12-2013, 11:32 AM   #3
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Jamie,

send a PM to "Inland Andy" whom I believe knows a solution.

in fact, I need to ask for same - last weekend, it happened to two of us while camping in MA! we otherwise got in by other non-destructive means....

best,
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Old 05-12-2013, 12:16 PM   #4
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try leaning on the door while operating the lock and see if it makes a difference.
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Old 05-12-2013, 12:21 PM   #5
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Entering the trailer is not difficult, if you know how.

I will not post that information, since it would help a thief.

But, I will share "HOW TO" with an owner, by convincing me that they are indeed an owner, and calling me on our toll free number, 800-8777311.

Andy
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Old 05-12-2013, 07:36 PM   #6
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Andy, thanks for your advice. I will give you a call tomorrow.
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Old 05-13-2013, 10:37 AM   #7
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Hi all, just wanted to update you on my "door latch not working" problem.

Turns out that 2 screws came loose while the trailer was shaking, vibrating, etc on the road. Here are the 2 screws that secure the main entry lock.



These screws were rubbing against the door frame. The top screw came loose enough to prevent the door from opening.



Driving the trailer around this morning shook the door loose. Thanks to Ehrhardt's Trailer Service (in Illinois) for the assistance. RV Service And RV Parts In Illinois - Reese And Drawtight Hitches - Dometic and Norcold Parts - Ehrhardt's Trailer Sales

And thank you all for chiming in with advice. Lesson learned: tighten all screws. Lubricate all moving parts!

Ready to go out Memorial Day. Thanks again!
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