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Old 07-04-2012, 08:56 AM   #1
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2012 25' Flying Cloud
Berlin , Maryland
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Bottom lock will not

I cannot lock the bottom lock on our 2012 Flying Cloud. The key will only turn the lock part way and will not protrude through the opening. Any suggestions are greatly appreciated.

John
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Old 07-04-2012, 09:04 AM   #2
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I had same problem. I tried all kinds of lube to no avail. I had mine replaced under warranty.
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Old 07-04-2012, 11:36 AM   #3
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Bluto

I hope I don't have to take it back to get it fixed as I am over 200 miles from the dealer, however, like you I have tried about everything to get it to work but to no avail.
just added some graphite. I can get the lock to turn but not that easily and it will not fit into the notch to lock. I am wondering if the door is out of square.

John
I
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Old 07-04-2012, 11:43 AM   #4
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2012 25' Flying Cloud
Eureka , California
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I cannot lock the bottom lock on our 2012 Flying Cloud. The key will only turn the lock part way and will not protrude through the opening. Any suggestions are greatly appreciated.

John
Q: Was the lock working, and then suddenly won't work? Or, has it never worked since you owned it?
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Old 07-04-2012, 11:53 AM   #5
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If you are referring to the "dead bolt", I had the same problem. I took the unit back to the dealer and all that was done was to lube.. This only worked for a short time. I called JC and they said they had problems with one run of locks. They sent me a new assembly under warranty even though my AS was out of warranty.
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Old 07-04-2012, 12:13 PM   #6
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2012 25' Flying Cloud
Eureka , California
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I cannot lock the bottom lock on our 2012 Flying Cloud. The key will only turn the lock part way and will not protrude through the opening. Any suggestions are greatly appreciated.

John
Go inside the trailer. Can you turn the deadbolt from inside?
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Old 07-04-2012, 01:09 PM   #7
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Peculiar , Missouri
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With the door open, does the lock "lock" and "unlock" ok? If so, does the door close and seal properly? If not, do you have your stabilizers down? If so retract the rear ones to relieve some pressure on the frame. This happened to me once, we didn't realize we had lowered our stabilizers too much.
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Old 07-04-2012, 02:40 PM   #8
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Great questions let me answer them as they first appear.

The lock was working until this last trip.

I can partially turn the dead bolt from the inside and all the way with the key but with a lot lot of pressure.

When I first noticed the problem the stabilizers were down however I still could not get it to bolt when I hitch it to the TV.

After checking further it appears that I have two issues: The dead bolt is very hard to turn and second if I do get it to turn it is not going into the strike plate.
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Old 08-22-2012, 04:51 PM   #9
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I cannot lock the bottom lock on our 2012 Flying Cloud. The key will only turn the lock part way and will not protrude through the opening. Any suggestions are greatly appreciated.

John
graphite....


I had that problem and I used graphite. If you look at your owner manual, it recommends getting some of that stuff. It's a fine grey powder. You can get it at any auto store like Autozone. Just squirt it into the the opening or some on the key and slowly work the key into the lock. It works. I have not had any problems since. Try it before replacing the entire lock. Again, refer to your owner's manual for the exact name of the material.
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