We also use a Velcro strap on our television. It seems to do the trick.
As to minor issues with new Airteams, we have always found it more advantageous to handle these things ourselves. On issue that we are capable of handling, we always do a better job. Sometimes, dealer technicians make things worse. I have found that most dealers are barely competent, at best.
Even if you have to purchase a small part, you are still way ahead. Think of the the time, gas, and aggravation of going back to the dealer.
SuEllyn & Brian McCabe
WBCCI #3628 -- AIR #14872 -- TAC #FL-7
2015 FC 25' FB (Lucy) with HAHA
2005 Suburban 2500 Quadrasteer (Olivia) & 2011 Silverado 3500 (Fred) with Outfitter Truck Camper (Ethel)