Just a note
Today I had a problem with my 12 year old Fantastic Fan.
After taking it apart, I found the trouble to be the little gearbox.
I removed it, I also checked the vent cover lift motor, it checked out ok.
2 years ago, I called Fantastic Fan about ordering a new vent cover, mine developed a crack, I was fully prepared to pay for a new one, to my surprise they sent one over no charge!
Now this unit is 12 years old, when I called this time about ordering the gear box, I again fully expected to pay for the part.
To my surprise, they are not only sending the gearbox, they are also sending me a new lift motor, NO CHARGE
.
Now I know a few of us are looking for roof vents, I myself thought about a Maxxi Fan for the front vent.
Now the other power vents look fine and all, BUT, if we do not support a company like Fantastic Fan, which bends over backwards to support its product and customers with free replacement parts after 12 years, we will get just what we deserve, China!
I've had the same delightful experience with Moen and Zip-Dee.
Michael
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