Any Questions for Dometic?

[lewster]

Hi Forum Folk,

I will be headed to the 'Mother of all RV Appliance Manufacturers'...... DOMETIC, INC. in La Grange, Indiana on Monday of next week, 1/7 to attend their 3 day workshop to be certified as a 'Dometic Preferred Repair Facility'.

While I'm there, I will have access to their best techs and trouble-shooters.

If you have any specific questions about your Dometic appliances that you can't find answers to, let me know what they are and I'll try to get some answers for you. After all, if they don't know.....who does?

[juel]

Yes, my big question is could they make an economy model RV frig.? These things are so expensive that people have to go to regular household refrigerators. I know they are great appliances and well made, but it's something a lot of us would be interested in.

[thecatsandi]

What does CLC and LAC really stand for and what do they really do?

[ROBERT CROSS]

Thank's for the recall, have you really FIXED it yet??

[Gkiesel]

Yes, Dometic needs to know that their products do not last as long as they used to. Rust through of the coil assemblies is a major problem. Most technitions will tell you that 6-8 years is the best one can hope for. The products they built in the 70's were much more durable. Either the tubing thickness should be increased, or a better rust inhibiting coating should be applied to the coils. Thanks, George.

[john hd]

how about a cheap 12 volt conversion kit for older fridges.

the tube for the heating element comes on every one produced.

john

[Ganglin]

Could you ask them if they have a spare gasket for the freeze door on an RM 660......or if the 2501 parts will work....

[lewster]

Originally Posted by lewster

Hi Forum Folk,

I will be headed to the 'Mother of all RV Appliance Manufacturers'...... DOMETIC, INC. in La Grange, Indiana on Monday of next week, 1/7 to attend their 3 day workshop to be certified as a 'Dometic Preferred Repair Facility'.

While I'm there, I will have access to their best techs and trouble-shooters.

If you have any specific questions about your Dometic appliances that you can't find answers to, let me know what they are and I'll try to get some answers for you. After all, if they don't know.....who does?

If you read the reason for my post and subsequent offer, it applies to the Dometic technical area.....NOT AS A COMPLAINT VEHICLE!!

If you have a specific beef with Dometic about any of their products, I would respectfully suggest that you contact them directly. I don't work for Dometic, nor does my affiliation extend beyond performing warranty work and repairs for their products....just like I do for every other RV component manufacturer that I am associated with.

I'll be glad to discuss specific technical questions with them, but anything beyond that.....you're on your own!!!

Thanks!

[flyfshr]

Maybe this isn't the right kind of question but I have to ask. Why is it that the newer Dometics aren't made the same size as the older models? One would think that the better technology of insulating that wall thickness would get thinner and the interior size of the fridge would improve if they kept with the same exterior dimensions. It sure would be a benefit to all of us refinishing an older RV.

Brad
FF

[Ganglin]

Some of the replacements at least are the same size. I think what happens is we are limited by what the dealer carries in stock. Here is Dometic's replacement chart showing the comparable sizes for old models. For our RM 660 the 2510 non AES is the same size. Maybe we need to make the dealer order something closer to a fit for our vintage units - or just a hair smaller. The old 660 we have will still freeze your frosty cold beverages if you set it too low - which is why we want to replace the gasket and hang on to it.

Dometic replacement chart link:
http://www.dometicusa.com/media/replacement.png

[rickandsandi]

Good morning Lew-

Yes, please ask them for me why the door shelves keep breaking. We have replaced three of the shelves in less than three years. The formed notch in the upper part of the molded shelve that slides into the door keeps breaking off, hence making a mess when opening door not to mention needing to order antoher shelf.

Rick

[lewster]

Originally Posted by rickandsandi

Good morning Lew-

Yes, please ask them for me why the door shelves keep breaking. We have replaced three of the shelves in less than three years. The formed notch in the upper part of the molded shelve that slides into the door keeps breaking off, hence making a mess when opening door not to mention needing to order antoher shelf.

Rick

HI Rick,

I have the same problem, and I will be loking for answers/suggestions from them on this one for sure.

Ganglin,

I'll check on your gaskets, ut they no longer make gasket replacement sets for their newer units.....they simply replace the doors!!!

Brad,

Ganglin is right about the replacement chart.......many newer units very closely replace the older ones. Thanks for posting the chart. It is on the Dometic USA web site, BTW.

john HD,

I'll surely ask about this.

Michele,

I'll check that out also!

George,

I'll definitely discuss longevity, as it is a problem that affects units as new as months with bad cooling units.

juel,

I would suspect that the international character of Dometic (sourcing parts and supplies world-wide), the complexity of fabricating the cooling units (they are like many pieces of spaghetti inside what appears to be one solid tube) and the sheer costs of manufacture prevent this. I have seen some less expensive units, but never an economy model from any manufacturer.

The other problem is that these units must withstand the pounding from travel, which cheap household products do not have to endure. The luxury busses like Prevost, Newell, and high-end Monaco, Country Coach and the like are now going to all-electric household fridges with only slight modifications. They are experiencing many problems caused by bouncing down the road!!

I will pose the question though..............

[pmclemore]

Lewster,

How come my beer supply disappears from my Dometic fridge faster than it does for a similar period at home?

Pat

[AirConditioner]

My 1972 model cools fine and woeks normal on 110vac. But it overheats the rear enclosure to 185' on gas. could this be a broken gas heat exchange tube vs the 110 tube on this model? if yes, is this repairable? thanks!!