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Old 03-07-2016, 09:23 PM   #29
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Welcome to the forum, Mark! Could you let us know what dealer you used?

Eric, wondering how you made out yesterday and your dealer also.

It seems fair to know about any dealers who may be sending new trailers out on the road with flaky batteries, if any.

Thanks,

Peter
We bought from Dave Arbogast in Troy OH. Really great transaction. As you'll see from my previous post, it wasn't their fault.

Eric
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Old 03-07-2016, 09:44 PM   #30
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Thanks for the updates.

The good news is that you have a known cause for the dead batteries!

There are a few real experts on batteries who post here, and it would be wise to wait for them. I believe that a completely dead battery will benefit from being charged by a special charger which is more advanced than your trailer's system.

You may have damaged your batteries, or at least reduced their life expectancy.

One thing you can do is check the batteries' water level per the owners manual, using safety goggles and wearing gloves. Before the batteries are charged, they should be filled with distilled water (not tap or spring water), but again I would wait for expert advice here.
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Old 03-07-2016, 10:30 PM   #31
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Well.... I missed this response initially. Yep - that's EXACTLY what we did. Seemed like a good idea at the time apparently. Was my father in law's idea who's RV'd for years. He thought it'd be an easy way to prevent the trailer from being able to be moved (aka stolen).

So, that happened Friday night. It's now 3 days later. What do we do???

Eric
Glad that the cause has been identified. We received a good walk through on delivery but the break-away switch didn't sink in or wasn't emphasized sufficiently. Our batteries did not drain because we were on full hookups on our first trip but the cooling fan on the charger certainly came on frequently! Any damage should be covered by your warranty. In addition to having the batteries checked for damage be sure your AS service department checks the break-away switch and the electric brake magnates (or the electric over hydraulic actuator if you have disks.) The three days of having my brakes engaged destroyed the break-away switch which AS replaced under warranty without question.

If you didn't get a formal walk-through you should insist on one as it will answer a lot of questions before they become a frustration and detract from the enjoyment of using your AS.

Good luck,
Steve
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Old 03-08-2016, 05:21 AM   #32
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PS Eric, you might consider calling your dealer for advice also. If the dealer did not warn you about this possibility, your warranty might cover the fix IMO. At least they can give you good advice on bringing the batteries back from the dead.

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Old 03-08-2016, 07:22 AM   #33
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Originally Posted by OTRA15 View Post
Welcome to the forum, Mark! Could you let us know what dealer you used?

Eric, wondering how you made out yesterday and your dealer also.

It seems fair to know about any dealers who may be sending new trailers out on the road with flaky batteries, if any.

Thanks,

Peter
We bought from Haydocy in Columbus Ohio. The batteries are good. From my understanding the trailer arrived from the factory in Jan 2016. Not much time to burn out the batteries.
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Old 03-08-2016, 07:42 AM   #34
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Awesome, congratulations Mark! Did you get the Signature or Serenity? We got the Serenity with Salsa interior...
We bought the signature. It was a trailer on the lot, and we were given a "deal". We should compare notes

A quick note on power adapters. I bought the 50 amp to 30amp / 15 amp cheater box adapter. Thinking I could plug in the 15 amp direct to the house for shore power. Not the case, evidently both the 30amp and 15amp must be plugged in to work.

Hopefully my Amazon order of the new 50amp to 15amp adapter arrives today. I am hoping to get shore powe and work on the Airstream (watch tv in the backyard as Marjorie feeds and puts the kids to bed)

Mark
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Old 03-08-2016, 07:46 AM   #35
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Well.... I missed this response initially. Yep - that's EXACTLY what we did. Seemed like a good idea at the time apparently. Was my father in law's idea who's RV'd for years. He thought it'd be an easy way to prevent the trailer from being able to be moved (aka stolen).

So, that happened Friday night. It's now 3 days later. What do we do???

Eric
Where is this "brake away switch"? If I would have seen it, I would have flipped it for sure.

Mark
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Old 03-08-2016, 07:53 AM   #36
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It's a breakaway switch located on the front hitch area just behind the jack. Should have a wire or two attached. You need to connect it to the tow vehicle to be legal when towing.
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Old 03-08-2016, 08:23 AM   #37
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Well.... I missed this response initially. Yep - that's EXACTLY what we did. Seemed like a good idea at the time apparently. Was my father in law's idea who's RV'd for years. He thought it'd be an easy way to prevent the trailer from being able to be moved (aka stolen).

So, that happened Friday night. It's now 3 days later. What do we do???

Eric

Plug the black plastic piece back into the disconnect switch housing and plug in and let charge overnight and into the next day. These are deep cycle batteries, similar to or the same as those put into golf carts, boats and planes. I ran a division which sold golf carts, in my area we had over 40,000 of these batteries to EXTEND the life my technicians would do a deep discharge on each battery every fall and then a full charge before putting the golf carts away for the winter. Come spring time, full charge again, by unplugging and plugging back in to kick the computer in the golf car back on and 24 hours later ready to go. Your batteries are new, I'd charge them and go for it. If they were actually destroyed you will know it pretty quickly.

Bud
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Old 03-08-2016, 10:52 AM   #38
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After checking the batteries' water level maybe? [per the owner's manual while using gloves and safety goggles]
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Old 03-10-2016, 02:13 PM   #39
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We bought from Dave Arbogast in Troy OH. Really great transaction. As you'll see from my previous post, it wasn't their fault.

Eric
Curious whether the dealer had any advice on charging up the dead batteries?

Thanks,

Peter
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Old 03-11-2016, 07:26 AM   #40
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Curious whether the dealer had any advice on charging up the dead batteries?

Thanks,

Peter
My 2cents is you just put them on the charger and charge them...it is not scientific....
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Old 03-11-2016, 04:45 PM   #41
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My 2cents is you just put them on the charger and charge them...it is not scientific....
Plugged into shore power on Tuesday evening. Flipped the battery disconnect from "use" to "store" on Thursday morning (kept plugged into power, not sure why as we weren't there). Today, I went and unplugged the trailer completely and tested the batteries. The indicator showed 12.9... I know that's low, how low? Something to be concerned about?

Thanks guys,
Eric
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Old 03-13-2016, 05:17 AM   #42
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Plugged into shore power on Tuesday evening. Flipped the battery disconnect from "use" to "store" on Thursday morning (kept plugged into power, not sure why as we weren't there). Today, I went and unplugged the trailer completely and tested the batteries. The indicator showed 12.9... I know that's low, how low? Something to be concerned about?

Thanks guys,
Eric
Did you plug back into shore power then, to see if the battery voltage levels would keep rising? Have you checked the water level in the batteries per earlier suggestions?

The highest my voltage has ever gotten is 13.7. I would recommend remaining disconnected from shore power and checking the battery voltage again today ("Use" mode).

Then (with trailer still unplugged from shore power and switch in "Store" mode), check the battery voltage one time per day ("Use" mode briefly), and go back to "Store" mode. Repeat daily for a week.

If at any point your battery voltage gets below 12.5, plug into shore power again to charge the batteries.

Based on the voltage readings you get, hopefully an expert can provide more accurate advice.

Good luck!

Peter

PS -- I recently had questions about my own batteries, so I unplugged from shore power last Sunday, and as of yesterday (Sat.) the voltage was down to 12.7, which in my non-expert opinion was pretty good for a week without shore power in "Store" mode. When the reading gets down to 12.5 I will plug back in to shore power. My battery water is full in all 12 cells BTW.
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