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Old 02-13-2013, 05:09 AM   #15
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1988 Argosy 32
Lomita , California
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Hi I wish that the name and location of (the dealer, shop) would be stated so that every one could steer clear of these no big deal bozos.
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Old 02-13-2013, 06:11 AM   #16
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Hi I wish that the name and location of (the dealer, shop) would be stated so that every one could steer clear of these no big deal bozos.
Forums rules don't allow anything bad to be said about a dealer or vendor by name.
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Old 02-13-2013, 06:14 AM   #17
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Forums rules don't allow anything bad to be said about a dealer or vendor by name.
The OP should call Jackson Center and give them a report. I'm sure the Mothership wants to know when there is a problem with a Dealership.
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Old 02-13-2013, 06:33 AM   #18
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Thumbs down Shinning Time......

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Forums rules don't allow anything bad to be said about a dealer or vendor by name.

not "by name"......unless time has vaporized them....ahh yes.. "Shining Time Airstream" the best

RIP..


Bob
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Old 02-13-2013, 08:00 AM   #19
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May I make an obvious suggestion here. Remove the batteries and keep them on a charger/battery tender at home. The unit does not need 12 volt power to get mechanical repairs completed.
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Old 02-13-2013, 11:35 AM   #20
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2012 25' FB Flying Cloud
Orange County , California
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May I make an obvious suggestion here. Remove the batteries and keep them on a charger/battery tender at home. The unit does not need 12 volt power to get mechanical repairs completed.
I wish I would have thought of that 30 days ago...I was more concerned about the battery getting overcharged while hooked up under the service bay...this was actually discussed when I dropped it off. Unfortunately my trailer spent most of the time behind the service bay awaiting parts from Ohio...which take a full 5-6 working days for each delivery.
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Old 02-13-2013, 12:45 PM   #21
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Local dealer let my batteries run down.

Gene
Gene.

That is inhuman, to let "YOUR" batteries run down.

Now, if they let the trailer batteries run down, that's bad, but not as bad as your batteries.

Andy
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Old 02-13-2013, 01:10 PM   #22
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Orange County , California
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After 30 days without my trailer I feel like "my" batteries have run down. This is the first time in over a year I have not gone camping for four consecutive weekends. You do get a little spoiled living in Southern California...my apologies to those of you living where it snows or where your trailer is in storage.
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Old 02-13-2013, 01:50 PM   #23
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Greensboro , North Carolina
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No excuse for this. I would document this for sure, ask them to sign it and be ready for a major brouhaha with premature battery failure.
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Old 02-14-2013, 05:01 PM   #24
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2012 25' FB Flying Cloud
Orange County , California
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Well...loaded with info from all of you, including an email reply from an Interstate Battery rep, my dealer replaced both batteries with new ones at no charge. I pick my trailer up tomorrow.

And here's the cool part:

The reason they have had the coach for the last month is that the running light bezels were replaced under warranty. Thanks to a heads up from Doug K. (Dkottum), 11 solid aluminum bezels which are found on the Classics are now part of a new service campaign where corrosion is starting to appear. I only asked for the heavy black gaskets which are on the 2013 Flying Clouds...it appears that the 2012's like mine with a late 2011 build date had only a small gasket which did not keep moisture out and a very small amount of corrosion was starting to appear.

According to my dealer, corrosion protection procedures, installation instructions and new bezels are now part of a new warranty campaign. The bezels are slightly larger and cover all areas of corrosion, and just look cool compared to the chromed plastic. My dealer was not even aware of this warranty issue, as I was the first replacement they did.

Thanks again to all for the knowledge shared on this forum.

Gene
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