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Old 09-18-2013, 07:14 PM   #1
1 Rivet Member
2010 27' FB International
Forest Park , Illinois
Join Date: Jan 2013
Posts: 10
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Reliable repair for Chicago metro

Has anyone used a repair service for shower/pump in the Chicago area that you can recommend? What about the airstream dealer in Joliet? Or the one in Wisconsin? Or another non-airstream repair place?
Thanks in advance
Al and Robin

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Old 09-19-2013, 02:04 PM   #2
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2005 30' Safari
Oak Park , Illinois
Join Date: Aug 2007
Posts: 101
Hi neighbor. We have gone to Airstream of Chicago since moving to Illinois in 2007. Since getting there is not very convenient (distance and traffic), we typically keep a running list of repairs and MAKE AN APPOINTMENT to get our service items addressed. When we were first going there, we were not very pleased with the service. Over the past couple of years, they have made great improvements. I've wondered about heading north to the Milwaukee dealer as the distance isn't that much greater. Sure would be a good excuse to hit some WI trout streams.

To limit my service trips, and costs, I have learned to address many repairs and replacement items myself. Would be glad to provide any consulting, and a couple of hands, if y'all wish to attempt some repair items.

because I catch fish on a fly...

2005 30' Safari Bunkhouse
2010 F250 Lariat
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Old 09-23-2013, 08:16 AM   #3
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2010 27' FB International
Livingston , TX
Join Date: Feb 2013
Posts: 86
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Follow up note on the source of the problem (I think) was when I disconnect water hose (too distracted to use the water filter) and rolling up on gravel, some dirt got into the leaking hose connectors on the ground. Tried to clean it out (suspect I failed) and am guessing some sand got into the system when I hooked up again (when the leak started...and I noted that the water pump has from then started to intermittently run constantly at a very low hum instead of the full thumping pressurization to shut off). If the valve replacement fixes the shower drip, that's one problem solved, but am wondering if maybe the diaphragm on the water pump might also have been damaged?

Thanks, Al (of Robineb and Almcate, newbies in need)
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Old 09-23-2013, 09:43 AM   #4
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now being enjoyed by Heath and Mary in , Vermont
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Al, read this advice before thinking of going to Joliet:


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Old 09-23-2013, 11:20 AM   #5
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Cumming , Iowa
Join Date: May 2012
Posts: 363
We first looked at the Joliet dealer when we were buying our AS but decided not to do business with them. They gave me some bad product information and were trying to palm off a damaged unit as "new". I just had a bad feeling about them. We ended up buying from Colonial AS in New Jersey - very professional outfit

John S.
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Old 09-23-2013, 01:31 PM   #6
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2013 28' International
Bozeman , Montana
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You might want to consider going to Woodland Travel Center in Grand Rapids Michigan. Although I wish my new 2013 didn't have some of the issues that it has had, Woodland service has been great and not too far from the Chicago area.

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