Mike--you REALLY don't want to take that control apart. I've seen customers that have & for some it wasn't good news. I also don't think your insurance will cover you if something happens. I don't know your type of control, but when you heat the thermocouple or safety to the proper temp, it creates a small charge called milivots, which in turn hold a plunger type ( if you will) part up, allowing gas to flow thru to the burner. If you're sure that the flame is good on the safety- thermocouple & the thermocouple nut or connection to the valve is good, then I'd say replace the valve. If Camper World won't back the replacements, I'd replace it on my own & then write or call the valve mfc. Whatever you do, if you're not comfortable or sure, take it to a quaified LP service company. they'll save you a lot of headaches.
Home of the Wayward Wind
Bogfrog & Mr. Turbo
If in life you stumble, make it part of the dance