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Old 03-03-2018, 10:15 AM   #1
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2018 30' Classic
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Hot Water Heater in a 2018 Classic

Is anyone else having problems with their hot water heater? We are on the Alde system. We did a short trip in December and it worked fine.

We stopped at an Airstream dealership yesterday because it wasn't working. The service manager bled the system and we had instant hot water. We were told that the radiant heat had to be on and he said you do not need to have the radiant heat on.After bleeding the system it worked and the radiant heat was not on. We are very confused right now. Sometimes we have hot water and sometimes we don't . We definitely have it if we put the shower booster on (switches to gas when the booster is on). If we take it off the shower booster we loose the hot water.

Anyone have any suggestions on how to fix the problem?

Thank you,

Montanachick
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Old 03-05-2018, 11:35 AM   #2
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Alde hot water heater on 2018 Classic

Montanachick again. We have been in touch with our dealership the past couple of days and talking to them this morning they received as ervice bulletin #173, which applys to Airstream 30 and 33 Classics built between 1-31-17 and 11-2-17, serial number ranges 538263-542982.

The bulletin states that these airstreams built with in the above period have possibly been wired wrong. In our case it is wired wrong. The wires need to be switched on Port 3 behind the Firefly system.

Check out the bulletin for more details.

montanachick
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Old 09-21-2018, 02:10 AM   #3
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Same issue .......please help anyone


Quote:
Originally Posted by montanachick View Post
Is anyone else having problems with their hot water heater? We are on the Alde system. We did a short trip in December and it worked fine.

We stopped at an Airstream dealership yesterday because it wasn't working. The service manager bled the system and we had instant hot water. We were told that the radiant heat had to be on and he said you do not need to have the radiant heat on.After bleeding the system it worked and the radiant heat was not on. We are very confused right now. Sometimes we have hot water and sometimes we don't . We definitely have it if we put the shower booster on (switches to gas when the booster is on). If we take it off the shower booster we loose the hot water.

Anyone have any suggestions on how to fix the problem?

Thank you,

Montanachick
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Old 09-21-2018, 11:25 AM   #4
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Quote:
Originally Posted by montanachick View Post
Is anyone else having problems with their hot water heater? We are on the Alde system. We did a short trip in December and it worked fine.

We stopped at an Airstream dealership yesterday because it wasn't working. The service manager bled the system and we had instant hot water. We were told that the radiant heat had to be on and he said you do not need to have the radiant heat on.After bleeding the system it worked and the radiant heat was not on. We are very confused right now. Sometimes we have hot water and sometimes we don't . We definitely have it if we put the shower booster on (switches to gas when the booster is on). If we take it off the shower booster we loose the hot water.

Anyone have any suggestions on how to fix the problem?

Thank you,

Montanachick
Hi montanachick,*

We're very sorry to learn about the issue you are having. If you are still having issues, please send us a direct message with your contact information and the last 6 digits of your VIN so we can share it with our Customer Service and Technical Support team. We look forward to helping you get this resolved.

You can also reach Airstream Customer Service and Technical Support at*customer_support@airstream.com*

Thank you.*
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Old 09-21-2018, 11:28 AM   #5
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Same issue .......please help anyone
Hi bradjenkins,*

We're very sorry to learn about the issue you are having. Please send us a direct message with your contact information and the last 6 digits of your VIN so we can share it with our Customer Service and Technical Support team. We look forward to helping you get this resolved.

You can also reach Airstream Customer Service and Technical Support at*customer_support@airstream.com*

Thank you.*
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Old 09-21-2018, 01:15 PM   #6
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Just to answer one of your questions... you do not have to have radiant heat on to get hot water. On the main page of the main firefly panel are two buttons- one for water heater, one for radiant heat. Only the water heat needs to be on for hot water. The shower boost button will give you additional hot water for showers.

The radiant heat button simply circulates heating fluid to the room radiators.
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Old 12-29-2018, 04:03 PM   #7
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water heather

22 ft2018 safari sport bambi..just noticed that when i turn on the hot water heater it drips a steady drip ...that red plug was a bit out,puched it back in place,still drips ?????will try to post photoits on the side of the release valve,the one you pop uo when draining the tank
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Old 12-29-2018, 04:11 PM   #8
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Hot Water Heater in a 2018 Classic

I would lift the lever on the relief valve and let it snap back down. This clears it out and reseats it.

The red ring is only a female thread protector.
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Old 12-29-2018, 04:19 PM   #9
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I would lift the lever on the relief valve and let it snap back down. This clears it out and reseats it.

The red ring is only a female thread protector.

thanks... i will try.i can do that... when daylight comes...but i still can not post photos successfully!
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Old 12-29-2018, 05:11 PM   #10
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Why does hot water need a heater? 😂

Bob
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Old 12-29-2018, 05:14 PM   #11
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Why does hot water need a heater?



Bob



The same reason you put toast in a toaster.
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Old 12-29-2018, 05:21 PM   #12
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Actually, I generally put bread into a toaster first. Then it produces toast...

Yeah, pedantic darn Engineer type.

The glass is too big.
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Old 12-29-2018, 05:23 PM   #13
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The same reason you put toast in a toaster.
Yes... but I don't put bread that's already toast in a toaster, why would you have to heat hot water in a water heater if it's already hot. 🥴
Ahhh, it's a hotter water heater, got it.😉

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Old 12-30-2018, 02:14 AM   #14
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Surely you both saw the irony in my comment?

(A perfect response here would be, Yes I did - and don’t call me Shirley!)
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