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Old 05-11-2019, 11:23 AM   #1
Lone Star Piper
 
2010 25' FB International
2017 30' Classic
Terrell , Texas
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Alde Problems in North Texas

For the second time since we purchased our 30 Classic in Oct of 2017, we are having a major Alde malfunction. First time circuit board went out, now a hot water leak. Does anyone know of someone in the Dallas/Ft. Worth area other than Vogt that is certified to work on Airstreams and Alde systems? The thought of having to deal with their incompetence, and dismal customer service stresses me out more than the water leak.

Thanks in advance,

Stacy
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Old 05-16-2019, 09:12 AM   #2
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Originally Posted by lonestarpipe View Post
For the second time since we purchased our 30 Classic in Oct of 2017, we are having a major Alde malfunction. First time circuit board went out, now a hot water leak. Does anyone know of someone in the Dallas/Ft. Worth area other than Vogt that is certified to work on Airstreams and Alde systems? The thought of having to deal with their incompetence, and dismal customer service stresses me out more than the water leak.

Thanks in advance,

Stacy
Hi lonestarpipe,*

We're very sorry to learn about the issue you are having. Please send us a direct message with your contact information and the last 6 digits of your VIN so we can share it with our Customer Service and Technical Support team. We look forward to helping you get this resolved.

You can also reach Airstream Customer Service and Technical Support at*customer_support@airstream.com*

Thank you.*
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