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Old 12-27-2014, 06:49 PM   #1
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No water from city line

My mom just arrived at her AS in Florida to discover she has a water problem. There is no water coming into the trailer through the city hookup. She filled the freshwater tank and can use the pump to get water in the trailer, but no water from a direct hookup. Any idea what might be wrong?


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Old 12-27-2014, 06:51 PM   #2
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I should add this is a 1990 Excella, 29', and has been unoccupied since April.


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Old 12-27-2014, 06:52 PM   #3
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Was the trailer winterized? If so there might be a valve that needs to be turned.
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Old 12-27-2014, 06:57 PM   #4
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No, it wouldn't have been because it was summer.


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Old 12-27-2014, 07:00 PM   #5
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Sorry, I thought you said she just arrived in Florida.
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Old 12-27-2014, 07:02 PM   #6
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I did, sorry. The trailer is in Florida year round, and when she left in April it was just drained and shut down but not winterized.



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Old 12-27-2014, 07:10 PM   #7
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Does she leave the water hose hooked up year round or re-attach it when she gets there?

If she hooks up each time, it would be easy for her to hook up the hose to the tank flush instead of the water inlet. She might have not heard the water running into the black tank.

If she takes the hose off, mud daubers could have filled the inlet if it was not capped.

I also have a trailer in FL year round.
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Old 12-27-2014, 07:15 PM   #8
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Is there a shutoff valve for the city water? My trailer has an external shutoff on the spigot. This is required to keep tank water from running out the spigot when the city water is disconnected and the pump is on. If she had it closed when the water was disconnected, it needs to be opened when reconnected.

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Old 12-27-2014, 07:16 PM   #9
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Thank you for both of those suggestions. There are a couple of other Airstreamers there helping her - this is in the AS park in Melbourne - and they can't figure it out. There are no valves to turn on or off, and they are using the correct inlet. Someone thinks there may be a check valve that could be faulty - do you know if there is such a valve? Or have you ever heard of the inlet line getting clogged?


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Old 12-27-2014, 07:18 PM   #10
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Mud daubers seem like a highly likely suspect!


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Old 12-27-2014, 07:19 PM   #11
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I had the same symptoms a couple of years ago - in our case it turned out to be the brass check valve a couple of feet downstream of the city water inlet - it had stuck in the closed position - took it apart - cleaned it up - put it back together and it was good to go .... having said that ..... they didn't make it easy to get to .....


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Old 12-27-2014, 07:34 PM   #12
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Thank you. Looks like we are in for some repair work.


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Old 12-27-2014, 07:41 PM   #13
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The water there has a lot of calcium in it, occasionally some solids form on brass parts. The calcium can get into the pressure regulator and stop it up. If you're digging into the trailer anyway, you might as well check it.

If she is not using an inline filter between the hose bib and trailer, now would be a good time to start using one.
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Old 12-27-2014, 08:14 PM   #14
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There is someone at the park that makes repairs - she will have to ask them to take a look at it on Monday. Thank you so much for your input.


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