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Old 09-29-2019, 12:04 PM   #1
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2017 30' Classic
Ocala , Florida
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ZipDee Awning and the Firefly

We have a 2017 Classic 30' Twin. We thought that we finally got all the bugs out of this unit but found a new critter. Don't get me wrong, we've had several RV's and none of them came with zero defects.

We love this trailer however, we recently started to use the awning and have been unable to get the tilt function to work. Our unit has the firefly lighting system which includes the operation of our awning. Has anyone had a similar experience? Thanks Ray
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Old 09-30-2019, 06:49 PM   #2
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2018 30' Classic
Thousand Oaks , California
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No issues with tilt here. We actually donít use our tilt at all. I know it was designed to let the rain fall off but we have heard way to many stories about rain or wind ripping the entire awning off our unit and the cost to fix being $10k, we just bring our awning in with wind or rain.
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Old 10-01-2019, 10:28 AM   #3
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Zip Dee Relax/Firefly

I am now thinking that maybe my problem is Firefly related but who knows! Thanks for your reply. Safe travels. Ray
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Old 10-02-2019, 08:30 AM   #4
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Originally Posted by asw211rf View Post
I am now thinking that maybe my problem is Firefly related but who knows! Thanks for your reply. Safe travels. Ray


I have heard that the motherboard for the awning can sometimes have bad connections. You can check to ensure you have the most recent firefly upgrade. Mine was upgrade this past March to version 3.8
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Old 10-02-2019, 10:08 AM   #5
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2017 30' Classic
PRIOR LAKE , Minnesota
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Quote:
Originally Posted by asw211rf View Post
We have a 2017 Classic 30' Twin. We thought that we finally got all the bugs out of this unit but found a new critter. Don't get me wrong, we've had several RV's and none of them came with zero defects.

We love this trailer however, we recently started to use the awning and have been unable to get the tilt function to work. Our unit has the firefly lighting system which includes the operation of our awning. Has anyone had a similar experience? Thanks Ray
Oh, boy...don't get me started. We have a '17 Classic 30 Twin. In April on the way to Missouri we had an unintended awning extension at 65 mph. Yep, ripped the awning right off. If you are concerned about connections, you may want to gat that checked out before your next trip. When I had the awning replaced at JC ($10,500.00), it was found that there were connection issues plus the awning control board was not mounted to the floor.

JC did a great job repairing Elsa!! The service tech used different connectors; mounted the awning control panel to the floor; and added a power disconnect switch. One thing the service tech showed me was that multiple wires connect to the control board through a plastic connector that can work loose. He zip tied this connector to the control board. Good luck! Padawan
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Old 10-02-2019, 10:12 AM   #6
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Awning control board location

Oh and if you don't know where the awning control board resides, it is on the floor under the kitchen sink. Pull out the bottom drawer under the kitchen sink and it will be there on the floor. Padawan
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