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Old 06-10-2015, 02:31 PM   #1
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Zip Dee Support Hook Broke What To Do?

The hook that helps support my Zip Dee awning broke for some reason. Where would I order a replacement and what type of place could fix it? It should be very easy but I'm not the handiest of guys.

Picture attached.
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Old 06-10-2015, 02:33 PM   #2
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Here is the image of the broken hook:
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Old 06-10-2015, 02:50 PM   #3
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Why don't you just drill out that rivet, then drill another hole the the side and re-attach it to the support rod. This would get you back in the game for now until you could secure a replacement from the Zip Dee folks. You'll need Part#718611 - SATIN CLAW AND BAR ASSEMBLY WITH PIN. Follow this link to ZipDee Parts
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Old 06-11-2015, 06:03 AM   #4
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I would call ZipDee.. get a couple of those.. It looks like it cracked through the hole where the previous rivet was. When you install the new one, open up the hole a bit ...
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Old 06-11-2015, 06:14 AM   #5
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Take the arm off the trailer and take it to an Airstream repair facility to replace the claw if you are not handy. Or order a new claw and replace it yourself if you are, it's not difficult.

One of the reasons they can break is the arms stick when sliding to put the awning up. Always keep the arms well lubricated with silicone.

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Old 06-11-2015, 06:47 AM   #6
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Someone said, on another thread, that if you ask they will give you new storage position posts for the rafter arms. Most apparently break because we don't get the throat of the hook into the smaller diameter area of the post. If it is in the larger diameter position it puts undue strain on the hook and cracks it.
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Old 06-11-2015, 06:50 AM   #7
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If you are moving, DucTape. Had it happen in Northern Maine. Finished lowering and taped the two arms together. Went on our way for another almost 3,000 miles before I could get it fixed with a new part. Held fine, but could not use the awning.
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Old 06-11-2015, 08:22 AM   #8
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Quote:
Originally Posted by mrpettit View Post
Here is the image of the broken hook:
We had the same thing happen earlier this year. I mentioned it to another AS owner, as I was taping it back together. About an hour later, he came over and mentioned his was cracked too. I have a replacement from Zip Dee, but the tape job is still going strong.
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Old 06-11-2015, 01:45 PM   #9
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Call Zip Dee....they sent me a new one for free. It's very easy to replace.
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Old 06-11-2015, 02:40 PM   #10
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It's called a claw. Zip Dee has them in stock. I called them and they sent me 2, now I have a spare. However, they weren't free!!
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Old 06-11-2015, 03:21 PM   #11
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that must be a weak part. When we were going on our walk thru while picking up our 2015, the piece broke just like that when the tech was demonstrating how to operate the awning.
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Old 06-11-2015, 03:49 PM   #12
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It's called a claw. Zip Dee has them in stock. I called them and they sent me 2, now I have a spare. However, they weren't free!!

Not free for me either. Somewhere in the $25 range. I guess I should get off my duff and install it. BTW, they sent another storage post.
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Old 06-11-2015, 04:05 PM   #13
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that must be a weak part. When we were going on our walk thru while picking up our 2015, the piece broke just like that when the tech was demonstrating how to operate the awning.
See post #6
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Old 06-11-2015, 04:06 PM   #14
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Not free for me either. Somewhere in the $25 range. I guess I should get off my duff and install it. BTW, they sent another storage post.
See post #6. Starting to smell me now?
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