IF you have a Carefree like ours, try pushing "in" and "up" at point D. As you push in and up (towards the trailer body), slide your fingers around the back side of the arms to slide the locking mechanism thingy up. This should free the arms (it helps to have a person on each arm) so that you can pull them away from the trailer. Reverse the process to lock the awning arms before you travel.
im having the same problem we have a 72 international 27 ft we just cant get it to open the arm on the right broke off but were still trying to open cant figure out any sugg.
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