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Old 08-06-2019, 05:33 PM   #1
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NCR , Ontario
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Issue with zip dee awning, hold down hook fell off

on vacation now.
tried to use the awning

looked up and one of the hooks on the as 22fb bambi fell off!!
all that was left was the screw
it always seemed loose even day 1 when we picked it up.

i called zip dee. no help there
it cost $9 for each hook

i called as support, no answer after 30 min on hold
no call back as promised either

our 2017 as 22fb is over 2 years old, thus no support from As
most of the higher end AS have zip dee with wheels to hold the awning down.
the bambi does not have the wheel as AS asked ip dee to shave 30% of the weight

has anyone else had issues with zip dee hook

this is what it looks like, missing hook and only one hook left
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Old 08-06-2019, 05:41 PM   #2
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Sounds like you just need a new hook. It just screws on. If youíre trying to transport, one should be fine and have the other one tied down with string or something.
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Old 08-06-2019, 05:45 PM   #3
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issue with zip dee awning, hold down hook fell off

Yeah mine is kinda loose too after 2 years on the road. One of those maintenance items Iíve never made time to get around to. Thanks for the reminder to tighten it!

Kinda hard to complain about it - itís a screw, sometimes they come loose and fall apart

I would just google and find a place online and buy the part . You could also call inland RV or colonial airstream parts department and theyíll sell you one and stick it in the mail.

Here is one spot that comes up in google:

http://www.nwrvsupply.com/category/116.html

I wouldnít sweat it. First of many small repairs perhaps
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Old 08-06-2019, 05:45 PM   #4
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Zip Dee ships them with a tube of LocTite. Their tech claims that Airstream does not use the LocTite when installing. I lost two of them on two different trailers before I used LocTite.
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Old 08-06-2019, 06:40 PM   #5
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i saw no evidence of loc tite on the threads
maybe that is why it fell off

should i use blue or red loc tite
ie permanent or able to remove in the future
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Old 08-06-2019, 06:41 PM   #6
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i saw no evidence of loc tite on the threads
maybe that is why it fell off

should i use blue or red loc tite
ie permanent or able to remove in the future
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Old 08-06-2019, 06:45 PM   #7
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Quote:
Originally Posted by waninae39 View Post
i saw no evidence of loc tite on the threads
maybe that is why it fell off

should i use blue or red loc tite
ie permanent or able to remove in the future
I don't recall which Zip Dee sent with the new hook. Your choice.
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Old 08-06-2019, 07:39 PM   #8
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They are very poorly installed... there should be some sort of locknut on them. I have to tighten mine every couple of trips and it's a real pain to do. May try Loctite next and see if that helps (there is nothing applied to the threads of mine).
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Old 08-07-2019, 04:58 AM   #9
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We lost the hold down hook on our first AS (16í Sport) the first week we had it out. Colonial AS sent us a new one. I put it on. No problems after that. I check them from time to time. Use the blue Locktite.
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Old 08-07-2019, 05:40 AM   #10
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One of ours came loose too. Blue locktite fixed it for awhile, looks like it's time for me to get up on a ladder and redo it.
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Old 08-07-2019, 06:49 AM   #11
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I always wondered why ZipDee put the hooks so close to the ends. Now I understand, so you can reach the top and bottom to replace the parts with the awning unfurled. Now I just wonder why Zip Dee, in the larger awnings doesn't put the latch in the front rather than the rear? It seems if you're worried about wind damage, start with anchoring the front.
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Old 08-07-2019, 08:22 AM   #12
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Ours disappeared sometime in the spring, as was pointed out by a friend who's been running without his for 10 years without incident. Not willing to take that chance, I ordered one through our "local" Zip-Dee service dealer. I'm sure we paid a premium price ($35) for the part, shipping and his phone call to order the part from the parent company, but it's done and we have the replacement in hand. We'll see how long it stays on...Click image for larger version

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Old 08-07-2019, 10:01 AM   #13
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Instead of using a new hook, just install two zip ties on the arms to hold then together in place. Easy to replace/remove and ensures you won't deploy the awning while driving.



I use them even though I have the hook.
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Old 08-07-2019, 10:37 AM   #14
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The aluminum hooky thing is really kind of useless. How Zipper Dee thinks this is a good solution remains a mystery. It flaps around in the wind and is always unlatched when we arrive at our destination . I always use two 1Ē wide black Velcro straps (Home Depot) on each arm strut. One at the top and one at the bottom of both arms. Itís long enough to get about three wraps around the arms and installs in a minute and I donít have to worry about it. Been doing it this way for three years now with the same straps.
Velcro! Best invention for keeping things putt! (next to Duct tape)!
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