Did the awning begin to deploy with the arms telescoping out and stop under a strain? If so the motor may have failed and the arm extension may have pulled the rivets out. If your awning has not had the newest controller installed it is very likely it caused the motor to fail.
2014 25FB International Serenity, Blue OX Sway Pro,
2016 F350 4x4 Ultimate Lariat crew cab SRW, LWB, 6.7 PSD, 20" wheels, Ingot Silver Metallic, DiamondBack tonneau cover, TrailFX wheel-to-wheel step bars.