Reply
 
Thread Tools Search this Thread Display Modes
 
Old 11-21-2016, 07:27 PM   #1
4 Rivet Member
 
Pat Cassity's Avatar
 
2015 27' FB International
Montgomery , Texas
Join Date: Jul 2013
Posts: 284
Images: 1
Warranty Work

During a trip this week, my cabinet that holds the microwave opened and the microwave crashed to the floor, destroying the microwave and damaging the floor. In addition' the table leg's foot broke (again). And, the (faux) stainless steel front of my refrigerator popped out. I have about 6 weeks left on my 2 year warranty. I have several items that need to be repaired/replaced. I have very little confidence with the dealers that I have dealt with since purchasing my 2015 27' FB International. I live in the Houston area. I am willing to drive quite a ways to get my issues resolved. Does anyone have a recommendation for service? Does JC provide warranty service? Thanks!!!


Sent from my iPad using Airstream Forums
__________________

__________________
Retirement! Every day's a Saturday and Monday's no longer exist!
Pat Cassity is offline   Reply With Quote
Old 11-21-2016, 09:17 PM   #2
Rivet Master
 
AWCHIEF's Avatar
 
2006 23' Safari SE
Biloxi , Mississippi
Join Date: Nov 2011
Posts: 8,228
Images: 33
Sounds like a quick road trip to Ohio is in order.
Give them a call and make an appointment.
__________________

__________________
MICHAEL

Do you know what a learning experience is? A learning experience is one of those things that says "You know that thing that you just did? Don't do that."
AWCHIEF is offline   Reply With Quote
Old 11-21-2016, 10:37 PM   #3
Rivet Master
 
SteveSueMac's Avatar

 
2012 27' Flying Cloud
W , New England
Join Date: Oct 2012
Posts: 5,511
Sorry to hear this - yes, JC does warranty work. You should call and email ASAP so they have it on record before your warranty expires. Even if you don't schedule the trip for months, if they know now, they'll assess it. In my experience, they're the best. It's a 2-day trip for me (I won't drive all the way through in a day from CT) but absolutely worth it.

Good luck!
__________________
SteveSueMac is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Scratches on exterior - During Warranty Work daharvey General Repair Forum 2 01-29-2010 09:58 PM
warranty work marvinr General Repair Forum 13 03-24-2009 07:15 PM
Best place for Warranty Work Rugger General Repair Forum 6 01-13-2009 07:49 PM
Warranty Work Camp-Dog Commercial Listings 3 06-09-2005 10:46 PM
New Dometic...warranty work? JohnGalt48 Refrigerators 5 06-28-2004 03:29 PM


Virginia Campgrounds

Reviews provided by




Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -6. The time now is 10:23 AM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2018, Jelsoft Enterprises Ltd.

Airstream is a registered trademark of Airstream Inc. All rights reserved. Airstream trademark used under license to Social Knowledge LLC.