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Old 07-15-2009, 08:52 AM   #15
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Trailer buff the BEST!!!

A company to look at for trailer restore's is "Trailer Buff" in Nellysford, Virginia. Dave and Matha Makel are top notch! They like to do the whole trailer when possible and not piece work. They are the only company that I know of if they cannot find the part, they will build it, if they don't have a tool that will build the part, they will build a tool, to build a tool, that can build the part!

Dave does it right or does not do it at all.
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Old 07-15-2009, 09:24 AM   #16
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All these bad reviews....

What a shame...

It's convenient to the Carolinas.
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Winston Salem, NC
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1967 Overlander International.
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TV's 88 Chevy Suburban 454, 3:42, TH400
95 Cadillac FW Brougham, LT1,3:42, 7k tow pk.
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Old 07-17-2009, 04:45 PM   #17
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1969 25' Tradewind
Augusta , Georgia
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Hey everyone, I have not said anything this week as Tom and I made a trip to Beaufort, to see what was going on as we had not been able to get much info.

We had been told they were extremely busy and that they had layed people off in December, which had us worried. When we got there Thursday (it was a suprise to them) we found several new employees there, and Eric said they had laid people off in December, when it was slow, but then things got really busy and they had hired them back, with some new people.

A new woman Michelle is now the "project coordinator", (she had previously worked there in Phyllis' role in the office). She seemed very nice and knowledgeable. Eric is now "free" to work in the shop. He had a shop foreman, that we did not meet the last time we were there. One group was putting the finishing touches on a '46 Spartan that was to be picked up today. Another custum "replica" was being built from scratch, and another was getting moved into the shop while we were there. Another one was inside getting polished by another crew.

All the work we saw was definately top notch., just not fast.

As far as ours, not much has been done, other than acid wash and look at the brakes, wheels, and undercarriage. He had said we should get it the end of the summer, but now on the project board it said Fall 09. He said there was 4 people ahead of us, and the other project had taken longer than expected.

Eric said he would get me a contract and estimate "soon", but he is going on vacaion the end of the month.

I will keep you all posted!!!


Elizabeth
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Old 07-17-2009, 06:30 PM   #18
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If only all of my customers were as patient as you, Elizabeth. Honestly, I think there is something to the old saying, "You can have it done right or you can have it done Wednesday." On the other hand, we waited for months without movement on the project or communication. I shook my head when I read about the acid wash. That's about all we got out of the shop. And hearing about the vacation made me laugh out loud.

I grew up in a family of small business people. I've never encountered a small businessman who manages to take more vacation time than Eric. He always seem to be coming back from some place or going someplace else. I'm not going to begrudge anyone taking time off, but the small business people I know work vacation around the needs of the business. When a business has customers unhappy because of a lack of progress or a lack of communication... I don't understand how the owner can toddle off on holiday.

I wish you luck, Elizabeth, and imagine that if you are willing to wait long enough, TrailerWorks will do a good job for you.
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Old 07-17-2009, 07:26 PM   #19
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Uhm, you are not supposed to offer your services that way. There is a classified section for that.
$35 hour? cost of living must be very cheap in your neck of the woods.
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Old 07-17-2009, 08:25 PM   #20
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Frank my apologies on the advertising Im new to this forum. The Cost of living in south is lower than where you are at. I pay my aircraft mechanics $20 an hour. We are used to doing $70,000 aircraft interior jobs, and Aircraft rebuilding, Restoration but because of economy have taking a hit, so now we are restoring airstreams my second passion and seeing the pictures of the work from some of this so called custom restoration jobs I am shocked at the shotty and horrific craftsmanship. Aircraft Mechanics definately need to start making Airstreams again. We can hang a prop and a engine and put some wings on a airstream and make it fly though.
Kindest Regards, John
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Old 07-17-2009, 08:36 PM   #21
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Hey, I will keep you in mind, if this does not work out.

Thanks,
Elizabeth
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Old 10-05-2009, 05:46 PM   #22
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How did everything work out, Elizabeth?
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Old 10-05-2009, 11:07 PM   #23
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Question

Hey Ken, we decided to "wait it out" a little longer. He had his project manager, Michelle call us last week, to tell us that 2 trailers had moved out and we are at the top of the list. Tom spoke with her,but he had oral surgery that AM, so he did not ask any questions. I am waiting for Eric to e-mail me about a contract and estimate. So hopefully things will get started soon!!
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Old 10-06-2009, 01:36 PM   #24
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July to October... you are patient. As I think was noted earlier, "Michelle" was not hired until after we had moved our Overlander from Beaufort to Helena. While things have not moved as quickly at P&S as we originally thought, the folks there have been great about staying in touch. We're visiting this weekend to do a walk through inspection on the frame, floor and some minor plumbing stuff. It's not quite ready for delivery, but maybe... just maybe, the end is near. Good luck and let us know how it goes.
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Old 01-25-2010, 08:41 AM   #25
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I just sent you a PM, but thought it might be appropriate to bring this thread back to life.
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Old 08-31-2010, 05:23 PM   #26
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How did things turn out?

We are looking for an airstream and bid on one on e-bay that was restored by Trailerworks. Didn't get the trailer, but led me to their website and we liked the work. Just wondered if you ever got your trailer back and if so, how was it?
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Old 08-31-2010, 08:34 PM   #27
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Our Experience with Trailer Works

Hi there. I was curious to see this post today while looking for some answers on our new 1974 Overlander. We started looking a few months ago and our research turned up TrailerWorks. We thought this was a great thing since it was so close to us (we are in Savannah). I called and a gentleman answered. I told him that we were in the market to purchase an Airstream and had some questions for him. He told me he had a client in his office and asked if he could call me back. I never heard back from him. A few weeks later I decided to call again. He answered and said he had been on vacation and was backed up on returning his phone calls and could he call me back because he had a client with him. I never heard back from him, again. My husband also called and left a message. We finally decided to join the forum to get our answers. Every question has been answered quickly on the forum.

We have given up on TrailerWorks and we are glad we did after reading this thread. We did like the photos of the work they had completed but the lack of communication at the start only could lead to a hassle in the future.

Neil and Shelly
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Old 09-01-2010, 07:55 AM   #28
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First, you have to love the Airforums. We have some great people here who really understand Airstream renovation.

Second, it's odd that you posted. Some time ago I received a call from an attorney. He had an older family member who bought a vintage Mercedes from Eric Drugge, owner of TrailerWorks. I'm not sure if it was through "TrailerWorks" or a private sale. He tracked me down through my old Yahoo blog where I described my less-than-positive experience with the firm. I won't go into the details of the problems with the car, but the attorney had done some other digging. Honestly, I thought I had done decent due diligence before we took our trailer to Beaufort, but clearly, lawyers have access to "tools" I don't.

If I were doing another major job and felt even a hint of hesitation, I'd spent a few nickels and have a lawyer check things out and write a iron clad contract with liquidated damages. And if you're still looking for someone to do some work, we were happy with P&S Trailer Service out of Helena, Ohio. Frank Yensan is an active Airforums member trying to build a trailer renovation business here in Maryland.

Best of luck with your project and by the way, we really did like the Beaufort area. We had an incredible Thanksgiving meal including smoked gouda grits. Not my usual Turkey Day fare, but the "receipt" was so good, we still make them from time to time. Love that Low Country chow.
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