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Old 11-24-2015, 09:46 AM   #1
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UltraLeather Cushion Failure

Our AS has UltraLeather seating surfaces which we find to be absolutely as good or better than claimed by Airstream and other users. It's a remarkable material which withstands our ordinary use and our dog's insistence on sharing it's comfort.

But the cushioning material contained inside the UltraLeather surfaces is failing completely. I weigh less than 200 pounds and the cushion I most often sit on collapses within moments of my sit-down. The cushion shape recovers quickly after use, any creases disappear (remarkable) and it appears to be in new condition.

We are still well within our warranty period but before we pursue this, we need to know:

Is our experience unusual or ordinary?
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Old 11-24-2015, 10:07 AM   #2
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When you sit on this often used cushion do you bottom out to the support panel under the cushion?

Kelvin
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Old 11-24-2015, 10:09 AM   #3
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Yes, virtually a "bottom" out. Every time. Right to the bench itself.
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Old 11-24-2015, 10:18 AM   #4
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Sounds like a bad batch of foam...
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Old 11-24-2015, 11:14 AM   #5
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I've upgraded some of my seating cushions from "upholstery foam" to "boat foam".
Boat foam is firmer than any grade of upholstery foam. Upholstery foam is meant to use with a softer base like seat springs. Boat foam has to provide all the support before it bottoms out on a hard base like plywood.
All this education I learned last winter in Havasu, where upholstery shops there deal with more boats than recovering sofas
I have found the firmness will break in in time and use, some portions of the cushion I haven't put weight on are still too firm for anyone less weight than me, 230#s
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Old 11-24-2015, 11:17 AM   #6
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Not a bad batch of foam. Just another case of Airstream using cheaper cost and cheaper quality foam. High quality foam is very expensive. Most owners who travel a great deal end up replacing the foam with higher quality firmer foam. We have done that and it makes a world of difference.
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Old 11-24-2015, 04:15 PM   #7
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I weigh 165 and found the foam inside the very nice Ultraleather upholstery intolerable. I would be sitting on the plywood within about half an hour. (This was in my '12 28' Intl CCD.) I ended up pulling out the L seat and replacing it with recliners. As noted by others, you will want to invest in some decent foam. There are a number of different grades of firmness. Airstream used what was cheapest.
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Old 11-24-2015, 04:43 PM   #8
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you guys are harsh .....
I got a new Airstream and I like the cushions and the firmness/softness.
If Airstream would use heavy duty firm boat foam than some peeps would complain that the cushion are alike concrete... must be that Airstream is saving money ...

Hence I would suggest that if you are on the heavy side of things, than replace the cushion foam .... if not than enjoy the "cheap" Airstream softness ...

Just sayin
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