Reply
 
Thread Tools Search this Thread Display Modes
 
Old 06-16-2017, 04:58 PM   #1
1 Rivet Member
 
2017 19' International
Port Townsend , Washington
Join Date: Jun 2017
Posts: 5
Total Newbie Question - Freshwater tank emptying onto the ground

Hi - Total newbie here, so this is probably a really dumb question.

I just had delivered a 2017 International Serenity 19 ft, and I'm trying to get it ready for our first outing.

I wanted to sterilize the freshwater tank, but when I put a hose into the freshwater tank (valve inside the little compartment at the front driver's side), water just spills onto the ground through two white plastic pipes coming down from the trailer bottom.

Of course the dealership is closed for the day. I thought the pipes might be missing a cap but there are no threads on the pipes. I also wondered if there are shutoff valves somewhere inside but I'm not finding much in the manual or in other forum questions.

I'm starting to worry that I've gotten in over my head. I'm a single mom after my husband died last year, and he's the one who used to do all the mechanical stuff. I've got kids looking forward to heading out in the morning for the weekend. Yikes!

Thanks in advance for any advice or tips. I'm happy to join you here.
Cynthia
__________________

__________________
Mom of Ivy is offline   Reply With Quote
Old 06-16-2017, 05:04 PM   #2
Senior Member
 
sheriff1's Avatar
 
2014 30' Flying Cloud
Sparks , Nevada
Join Date: Mar 2014
Posts: 340
Those would be the drains. Go inside to the area that would be over those pipes, there will be a valve on each one. They are probably behind a little door without a knob on it, likely under a closet.
__________________

__________________
sheriff1 is offline   Reply With Quote
Old 06-16-2017, 05:07 PM   #3
1 Rivet Member
 
2017 19' International
Port Townsend , Washington
Join Date: Jun 2017
Posts: 5
Quote:
Originally Posted by sheriff1 View Post
Those would be the drains. Go inside to the area that would be over those pipes, there will be a valve on each one. They are probably behind a little door without a knob on it, likely under a closet.
thank you - running out to the driveway to check now.
__________________
Mom of Ivy is offline   Reply With Quote
Old 06-16-2017, 05:17 PM   #4
Rivet Master
 
kscherzi's Avatar
 
2013 27' FB International
El Dorado Hills , California
Join Date: Jan 2013
Posts: 1,115
Images: 24
Agree, drain valves Probably near, or around the hot water heater.
__________________
kscherzi is offline   Reply With Quote
Old 06-16-2017, 05:23 PM   #5
1 Rivet Member
 
2017 19' International
Port Townsend , Washington
Join Date: Jun 2017
Posts: 5
Thanks so much! I found some tubing and valves under the dinette seat. Played around and the water isn't draining out. I really appreciate the help!
__________________
Mom of Ivy is offline   Reply With Quote
Old 06-16-2017, 05:44 PM   #6
4 Rivet Member
 
2017 25' Flying Cloud
Gold Country , California
Join Date: May 2015
Posts: 280
I admire your spirit! Take it one step at a time and you'll do great! We are all rooting for you
__________________
NorCal Matt is offline   Reply With Quote
Old 06-16-2017, 06:05 PM   #7
PKI
Rivet Master
 
PKI's Avatar
 
2015 23' FB Flying Cloud
Walnut Creek , California
Join Date: May 2015
Posts: 1,560
Get you salesperson's cell phone number. Get the service tech's cell phone number. And with tact, make a nuisance of yourself. Valves should not be open. It may be a winterize condition and that should have been discussed in the walk through. We had a few of those conditions too. Lots to learn. All of these type items will soon be information that you know. Kind of fun when you can be the one to help a newbee.

Have a nice weekend and travel safe. Pat
__________________
PKI is offline   Reply With Quote
Old 06-16-2017, 07:36 PM   #8
4 Rivet Member
 
2014 23' FB Flying Cloud
Park City , Utah
Join Date: Aug 2015
Posts: 358
As stated, yes those are low point drains that are used to help drain the system for winter. The fact that they were open leaves the possibility that the trailer was winterized, and the valves were left open. A couple other things to double check:

After your water tank is full, and the pump is on (it's a switch on the wall next to the range, unless it's somewhere else on a 2017), make sure that clear water is coming out of your taps...not pinkish water, which would indicate the presence of winterizing antifreeze in all the water lines. If so, run all the taps well until the water runs clear and odor free. You will likely need to empty your gray tank on location as it fills, it's the valve on the side near the back that says "waste". The other valve is the sewage tank for the bathroom, don't pull that in case the toilet has been used :-)

The other think to check is to make sure that the winterizing bypass for your hot water heater is in the summer position. It *should* be one or a combination of valves under the bed, there will be access holes in the bed platform under the mattress. Those valves in the correct position will allow your water heater to fill with water. Meanwhile, on the outside of the trailer on the passenger side near the back, open that cover for the water heater, and see if the white plug is screwed in on the lower left side. This would be the drain for the water heater. Hopefully it's there.

When the water heater is confirmed as full, only then test it out using propane and/or electric, using the switches in the bathroom. The red light on the switches will only flash for a brief second if the heater is working correctly, the light won't stay on. If using gas you should hear the heater fire up.

These items should be referenced in your manual, though sometimes they can be a bit unspecific to your floor plan.

This might sound overwhelming but it's not really once you do it once, so I hope this post doesn't worry you...the fact that the low point drains were open left it possible that the trailer wasn't properly de-winterized....IF it even was winterized.

On your trip, don't hesitate to ask fellow campers ANY questions that you have, you'll get plenty of help. And of course check in here with any new questions that pop up.

You will do fine! Have a great maiden voyage!
__________________
pcskier is offline   Reply With Quote
Old 06-16-2017, 07:45 PM   #9
1 Rivet Member
 
2017 19' International
Port Townsend , Washington
Join Date: Jun 2017
Posts: 5
Thank you - yep - the plug cap in the outside area of the hot water heater was unscrewed. I'm going to print out your message and try to check it all out. I appreciate your saying that it should be manageable once I've done it once because I'm certainly feeling out of my depth. Thanks again for the tips.
__________________
Mom of Ivy is offline   Reply With Quote
Old 06-16-2017, 08:15 PM   #10
4 Rivet Member
 
2016 30' International
Florence , Alabama
Join Date: Oct 2016
Posts: 273
Quote:
Originally Posted by Mom of Ivy View Post
Hi - Total newbie here, so this is probably a really dumb question.

I just had delivered a 2017 International Serenity 19 ft, and I'm trying to get it ready for our first outing.

I wanted to sterilize the freshwater tank, but when I put a hose into the freshwater tank (valve inside the little compartment at the front driver's side), water just spills onto the ground through two white plastic pipes coming down from the trailer bottom.

Of course the dealership is closed for the day. I thought the pipes might be missing a cap but there are no threads on the pipes. I also wondered if there are shutoff valves somewhere inside but I'm not finding much in the manual or in other forum questions.

I'm starting to worry that I've gotten in over my head. I'm a single mom after my husband died last year, and he's the one who used to do all the mechanical stuff. I've got kids looking forward to heading out in the morning for the weekend. Yikes!

Thanks in advance for any advice or tips. I'm happy to join you here.
Cynthia


Take a look at the manuals you received with your trailer and familiarize yourself with the winterization steps. You'll see where all the different valves and plugs are.
__________________
joshjack is offline   Reply With Quote
Old 06-16-2017, 08:16 PM   #11
4 Rivet Member
 
2014 23' FB Flying Cloud
Park City , Utah
Join Date: Aug 2015
Posts: 358
Quote:
Originally Posted by Mom of Ivy View Post
Thank you - yep - the plug cap in the outside area of the hot water heater was unscrewed. I'm going to print out your message and try to check it all out. I appreciate your saying that it should be manageable once I've done it once because I'm certainly feeling out of my depth. Thanks again for the tips.
Yikes. Your dealer needs to get a ration of it when you return from your trip!! When you say 'delivered', do you mean to your house, or did you pick it up at the dealer and get a walkthrough? Or was it purchased used.

Anyway: Here is what to do:

Re-install the water heater drain plug. It can be trick to get a pair of pliers in there to tighten it up. Ideally, a couple wraps of plumber's tape should be put on the threads first, if you have access to any or maybe a neighbor? If not you will likely have a very slow drip which will be OK for this trip.

Once the plug is installed, lift your mattress, better yet move it onto the floor if needed. There will be one or two round holes in the bed platform. In one of them, you will see the water heater. On the 2017 model, there is just one bypass valve to turn...it's a valve behind the water heater. It needs to be turned to the open position so that the valve handle is 'in line' with the pipe. If it was closed, you'll hear water start to fill the tank. I'm suspecting that it was closed, otherwise water would be coming out of that drain where the plug was not installed. ALSO--there are TWO more low point drains under the bed you access through one of those holes. If the ones up front were open, these two might be also. Look under the trailer and see if water is coming out of the drains under the bed when the water pump is on and there is water in your tank...if so...turn OFF those valves too!

Once the hot water tank is full (it holds six gallons, your water pump will stop pumping once the tank is full) go ahead and test your hot water heater using first gas...you'll hear it fire up. (Turn on your gas cylinders of course) Then shut that switch off and try the electric if you are plugged in at home. (Don't run the Air conditioner and the water heater on electric if you are plugged in to a standard outlet outside the house or in the garage. Give it 20 minutes and see if the water is hot.

Of course, in preparing for your trip tomorrow, turn the fridge on 'auto', and it should start to cool on electric if you are plugged in, or Propane if you are not plugged in. It can take 12 plus hours. If the check light stays off, all should be good. Also be sure your batteries are on "use" to make sure they get good and charged up. Click the switch inside next to the door to make sure (this is assuming again that you are plugged in to shore power.)

Check back in and let us know how you make out with this stuff. And again...Most of these things are common to all RVs not just Airstream, so any questions/problems on the road, fellow campers can help you.
__________________
pcskier is offline   Reply With Quote
Old 06-16-2017, 08:23 PM   #12
4 Rivet Member

 
2016 25' International
Deerfield , Massachusetts
Join Date: Apr 2016
Posts: 436
Total Newbie Question - Freshwater tank emptying onto the ground

Hang in there. You'll be a pro in no time.
__________________
thiel is offline   Reply With Quote
Old 06-17-2017, 11:36 AM   #13
4 Rivet Member
 
GammaDog's Avatar
 
2014 25' FB Eddie Bauer
Vero Beach , Florida
Join Date: Sep 2014
Posts: 320
Images: 26
And, as you can see, you've found a source of advice and support... use the Forums as often as you need to.
__________________
GammaDog is offline   Reply With Quote
Old 06-17-2017, 12:24 PM   #14
2 Rivet Member
 
slpiotro's Avatar
 
2007 23' Safari SE
Madison , Wisconsin
Join Date: Jan 2009
Posts: 92
Images: 2
Send a message via ICQ to slpiotro
Smile and don't let anyone make you feel like a dummy

I've ridden Harleys for forty years and while not a mechanic, grew up on a farm and have basic mechanical skills. When we got our airstream in mid Feb. and drove south, I filled it with water and faced the same thing, water running out of every place. I found most of the shut off valves, and got the water to stay in, but could not get hot water. I called the factory, and they told me to turn the valve under the bed. I did and water drained out. I called again, and they no, no, not in the back compartment, the one in the little hole under the matress. I lifted the mattress and located the little hole and once I did that, hot water started soon after. It has been a learning experience over the last eight years, and I have often had to rely on others to get the correct answers. Airstream owners are great about helping each other, and sharing knowledge.
I am an advocate of the WBCCI, lots of single women members, a chance for your kids to find friends, and just an overall good group. Good luck and ask any question, none are considered stupid, because there is much to learn.
__________________

__________________
"Honor those who serve by listening to them and caring. Parades end, caring needs to be there every day."
slpiotro is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Emptying Black Waste Tank helluva Waste Systems, Tanks & Totes 13 07-01-2016 08:26 PM
Emptying Water Heater Tank for Storage jamieb1086 Water Heaters, Filters & Pumps 4 05-31-2016 11:09 PM
25 Foot 2014 FC steps for flushing and emptying black water tank DogGonnit Airstream Trailer Forums 5 09-15-2014 05:28 PM
First emptying of the black tank Getahobby Waste Systems, Tanks & Totes 8 08-08-2012 11:32 AM
Propane Tank Emptying & Certifying drober05 LP Gas, Piping, Tanks & Regulators 1 11-03-2003 11:35 AM


Virginia Campgrounds

Reviews provided by



Our Communities

Our communities encompass many different hobbies and interests, but each one is built on friendly, intelligent membership.

» More about our Communities

Automotive Communities

Our Automotive communities encompass many different makes and models. From U.S. domestics to European Saloons.

» More about our Automotive Communities

Marine Communities

Our Marine websites focus on Cruising and Sailing Vessels, including forums and the largest cruising Wiki project on the web today.

» More about our Marine Communities


Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -6. The time now is 09:41 PM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, Jelsoft Enterprises Ltd.

Airstream is a registered trademark of Airstream Inc. All rights reserved. Airstream trademark used under license to Social Knowledge LLC.