Reply
 
Thread Tools Search this Thread Display Modes
 
Old 07-05-2012, 09:37 AM   #1
2 Rivet Member
 
2011 25' FB Flying Cloud
Currently Looking...
chalk hill , Pennsylvania
Join Date: Sep 2011
Posts: 88
The Fantastic fan company: True to the name!

Both Fantastic fans in my 2003 Classic don't work properly. I called them and explained the trouble and they immediately( got it the next day) sent a box of various parts to repair them with instruction. Just have to find time to do it. Perhaps Airstream can learn something from them.
Dave
__________________

__________________
Getahobby is offline   Reply With Quote
Old 07-05-2012, 09:55 AM   #2
Rivet Master
 
2010 25' FB Flying Cloud
Davenport , Iowa
Join Date: Sep 2007
Posts: 1,455
Blog Entries: 1
I bought a Fantastic from CW. The first use,the DC plug melted. I returned it and got a replacement. This time the cord melted. Returned it and got a third, same thing happened. I returned it and asked for a refund which I received.
Several days later I received a call from Fantastic saying they had been in contact with CW about my problem. They asked if I would accept a FREE replacement because of my problems and to cover the return fees. I got a new fan with upgraded cord and plug and works great.
THANK YOU FANTASTIC AND CW.
Mike
__________________

__________________
Airtandem is offline   Reply With Quote
Old 07-05-2012, 10:38 AM   #3
Rivet Master
 
2005 22' International CCD
Buckhorn , Ontario
Join Date: Jan 2004
Posts: 2,773
Images: 59
Blog Entries: 5
Send a message via Skype™ to GT1963
Totally agree with their name - Fantastic!

We purchased a fan for our 63 - and had two smoke vent covers from the excel that we were going to install in the Overlander - they gave us two clear lids free and new screens.

When I got the CCD and wanted to change out the back ven for a FFV, they fit me in during a quick trip. While up top the young fellow put is elbow through the AC shroud. Could have said nothing and I would have never known. They got one ordered and shipped to my home no problem.

3 years ago my back vent was not working right lid would not lift - they sent me out a whole new arm and crank.

Now I sit with two fans that have other issues and I am patiently waiting for their staff to get back from the big 4th of july holiday. I know that I just have to call tell them my issue they will tell me what is wrong and send me out the parts I need. I may or may not have to pay postage - but for that kind of service postage is nothing and the least I would pay for the courteous service.

These fans are amazing too boot - mine get lots of work as I live in my trailer now and have spent months at a time over the years since I have had it.

Patiently waiting to give my call in tomorrow when they return and I will be most likely given my parts by next week if not sooner when they here I am living in my AS and dying without my beautiful fans LOL.
__________________
Everything will be alright in the end. If it is not alright now, then it is not the end.
GT1963 is offline   Reply With Quote
Old 07-05-2012, 12:41 PM   #4
ALUMINUM OBSSESSION
 
1993 34' Limited
Hamilton , Ontario
Join Date: Feb 2006
Posts: 157
It's too bad companies including Airstream didn't apply the same customer service.
My fantastic vent had a defective crank motor.
They sent me a new one !!! no charge!!
__________________
william Haym is offline   Reply With Quote
Old 07-05-2012, 01:26 PM   #5
Rivet Master
 
StreamRollin's Avatar
 
1999 25' Safari
Denver , Colorado
Join Date: Jun 2011
Posts: 2,781
Images: 15
Fantastic Fan

Hi all,
We have had our 1999 Safari now for a little over a year and do like the FF. Was wondering if anyone sets there's at a certain temp when going down the road and have it come on just to keep as much of the hot air out , so that when you do get to your spot for the evening of weekend that it's not so blasted hot inside and the AC dosen't have to work so hard as to cool it down
Thanks Jim
__________________
Jim D.
AIR # 56543 TAC# CO-10
StreamRollin is offline   Reply With Quote
Old 07-05-2012, 02:03 PM   #6
retired USA/USAF

 
2001 30' Excella
Somerset , New Jersey
Join Date: Jan 2009
Posts: 2,156
There have been threads regarding traveling with the fan lid open / closed. We prefer to leave ours closed when traveling. Some have found it OK to have them open to aid ventilation when on the road. That is so long as they are opening in the right direction. I think you'll find it to be personal preference.
__________________
Roger in NJ

" Democracy is the worst form of government. Except for all the rest"
Winston Churchill 1948

TAC - NJ 18

polarlyse is offline   Reply With Quote
Old 07-05-2012, 02:03 PM   #7
Rivet Master
 
urnmor's Avatar
 
2012 25' Flying Cloud
Berlin , Maryland
Join Date: Jun 2011
Posts: 1,220
I do not use the Fantastic fans when going down the road as i am concerned that the covers would blow off.
__________________
urnmor is offline   Reply With Quote
Old 07-05-2012, 02:41 PM   #8
Rivet Master
 
Foiled Again's Avatar
 
2012 25' FB Eddie Bauer
Vintage Kin Owner
Virginia Beach , Virginia
Join Date: Sep 2004
Posts: 5,883
I inadvertently left one of mine on when traveling in sweltering heat - and was SO pleased at how the trailer didn't turn into a sweatbox that I've continued to do it. Not at freeway speed, mind you, but since they are installed to open to the back I doubt they'd blow off.

Paula
__________________
Today is a gift, that's why they call it the present.
Foiled Again is offline   Reply With Quote
Old 07-05-2012, 03:42 PM   #9
Rivet Master
 
StreamRollin's Avatar
 
1999 25' Safari
Denver , Colorado
Join Date: Jun 2011
Posts: 2,781
Images: 15
Just thought there would not be a problem with the vent cover coming off. I have a Max Flo vent cover over it.
Jim
__________________
Jim D.
AIR # 56543 TAC# CO-10
StreamRollin is offline   Reply With Quote
Old 07-05-2012, 05:51 PM   #10
Rivet Master
 
JimGolden's Avatar
 
Vintage Kin Owner
1977 31' Excella 500
Berkeley Springs , West Virginia
Join Date: Sep 2005
Posts: 1,619
Images: 7
Not to hijack the thread (all due respect to all involved)...I just installed three new vent fans in my 34 footer. I was going to get Fantastic Vents based upon the incredible customer service they offer. However, in the end I wound up installing the Maxxair Deluxe vents because you can run them rain or shine, leave them open when going down the road at 70mph, and not have to worry about any water getting in. Maxxair's normal fan looks a lot like the Fantastic Vent, and between those two I'd have gone with the FF. But the new Maxxair Deluxe is a really slick design. It lays down very flat when you want to close it, but when you open it, the vent hood extends aft of the square cut out by about 8-10" and it exhausts downward. So you can run it no matter the weather. And you're not reliant upon a battery and a sensor to close it if it starts to rain and you're not around.

All that being said, Maxxair's customer service reputation is not as good as Fantastic Vent. Time will tell if I made the right call. For those of you with the FF, I think you should have no regrets ever.

Cheers,
__________________
- Jim
JimGolden is offline   Reply With Quote
Old 07-05-2012, 07:20 PM   #11
Rivet Master
 
Alphonse's Avatar

 
2010 28' Flying Cloud
Lower Alabama , USA
Join Date: Mar 2012
Posts: 649
I have Maxxair covers on mine installed by the AS dealer. I can leave them open parked or travelling. I gave them a test with a water hose last weekend when washing the roof to see if they swallowed water while open and they did not.

By the way, the quality of the covers seems good other than the over torquing of some of the screws for the mounting brackets. I can fix that with some next size up SS screws without too much trouble.

Glad to continue to hear about the great customer service by FF.
__________________
Alphonse is offline   Reply With Quote
Old 07-05-2012, 08:04 PM   #12
Rivet Master
 
1976 31' Sovereign
Oswego , Illinois
Join Date: Jan 2007
Posts: 1,327
Blog Entries: 1
When replacing with fantastic fans on 1976 A.S. what replaces lights & covers inside? I would like to keep close to original not bare ceiling with no trim or lights.
__________________
featherbedder is offline   Reply With Quote
Old 07-05-2012, 08:51 PM   #13
Rivet Master
 
Pahaska's Avatar
 
2014 Interstate Ext. Coach
Hays County , Texas
Join Date: Jun 2002
Posts: 5,819
Images: 3
Quote:
Originally Posted by StreamRollin View Post
Hi all,
Was wondering if anyone sets there's at a certain temp when going down the road and have it come on just to keep as much of the hot air out , so that when you do get to your spot for the evening of weekend that it's not so blasted hot inside and the AC doesn't have to work so hard as to cool it down
Thanks Jim
In hot weather, both my fans operate constantly when on the road with the front fan blowing in and the rear fan blowing out. The trailer stays amazingly cool inside and is never heat soaked when we tie up.

If it is below about 95, we can stop for a meal and leave the cats in the trailer with both fans running on high.

We also have a Fantastic Endless Breeze fan that we use to move air through the trailer when it is really hot. The cats will lay in front of it and enjoy the breeze. We point the endless Breeze where we are sitting while the AC cools the trailer. The extra air movement makes a real difference.
__________________
John W. Irwin
2014.5 Touring Coach, "Sabre-Dog IV"
WBCCI #9632
Pahaska is offline   Reply With Quote
Old 07-05-2012, 09:45 PM   #14
2 Rivet Member
 
tinman1's Avatar
 
2002 30' Classic
East Central , Alabama
Join Date: Aug 2006
Posts: 68
I have only the highest praise for Fantastic Fans - more companies should follow their lead. Have had two RV's with FF's, called customer service, received replacement parts pronto. One of the best companies I know of to stand behind their product.
__________________

__________________
Curt, Joan and "BonJovi"
tinman1 is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



Virginia Campgrounds

Reviews provided by




Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -6. The time now is 04:41 AM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, Jelsoft Enterprises Ltd.

Airstream is a registered trademark of Airstream Inc. All rights reserved. Airstream trademark used under license to Social Knowledge LLC.