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Old 12-12-2017, 06:29 PM   #1
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Surge protector problems

I just set up at a RV park. Plugged in my 30 amp surge protector and it worked for a few minutes and then the power went out. One of the prongs is burnt and it reads 122V and 0A. The error code blinks E0 which means nothing is wrong. Did I fry my surge protector? Click image for larger version

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Old 12-12-2017, 06:35 PM   #2
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Maybe. If you plug in directly to the 30A pedestal / shore power service do you get power in the trailer?

Good news (if you did fry it) is that progressive industries has a lifetime warranty.....
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Old 12-12-2017, 06:38 PM   #3
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Yes. I have power without using the surge protector.
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Old 12-12-2017, 06:42 PM   #4
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Sounds like itís tostitos. Bummer. Maybe pop off the cover and look for obvious signs of heat damage?
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Old 12-12-2017, 07:37 PM   #5
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Can you hook up to a 20A circuit with adapter just to run vitals until resolved.

The park pedestal receptacle is also very likely damaged and further use will damage the next plug and so on.
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Old 12-12-2017, 10:24 PM   #6
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Was the plug on the Protector ok until plugged in? IF so, I would NOT use the pedestal. The protector did the job... Get it replaced/repaired. Get moved to another site or pedestal fixed.
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Old 12-13-2017, 05:31 AM   #7
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Do not plug in to any power

Ditto for cfw. Do not plug anything else into that pedestal. Contact the State Park Office to advise them of the issue. Request that they fix the electrical issue or move to a new site. Go out an immediately purchase a new surge protector before hooking up your shore power. Remember there is a reason it fried, better it than your trailer.
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Old 12-13-2017, 12:10 PM   #8
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Roxy59,

Any update on what was found? In particular issues with the camp pedestal.

Conclusions are great teachers.

Gary
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Old 12-13-2017, 12:39 PM   #9
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I think I got water on it which shorted it out. I am buying another surge protector and will send my fryed one back for replacement. Might be nice having two.
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Old 12-13-2017, 12:58 PM   #10
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IMHO, the receptacle at the pedestal was loose or corroded, causing an arc and probably fluctuating voltage in the surge.
That's why the plug melts, the current going through a tiny spot instead of the entire spade.

I see folks often complain about a product and think it's shorted because their plug melted. The culprit is the receptacle.

I'll bet if the park replaces the 30 amp socket, all will be well. (Except for the damage on your unit. Send it back) Since you don't show a trouble code, I'd think Progressive will replace the cord and send it back to you.
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Old 12-13-2017, 01:02 PM   #11
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Thanks for the advice. The receptacle looks old.
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Old 12-13-2017, 01:06 PM   #12
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It sounds like the surge protector worked even though you may have fried it. I say this because you still have shore power. Think about the expense if it did not fry at the post and damaged the electrical in the AS. I also agree with others and that I would send it back to see if the company will replace it
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Old 12-13-2017, 02:23 PM   #13
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I got a feeling that the parks receptacle is damaged as others noted, resistance, heat, arcing a viscous cycle. Water and electricity ain't buddies either.

I lost a plug due to a worn receptacle and when the park replaced the receptacle the screw attaching the wire to that post was loose, corroded, more resistance heat etc and a bad outcome.

Now I carry a spare plug, Fluke non contact voltage checker which shows which conductor is hot and a hard wired surge. If my hard wired surge protector gets wet, I'm really having a seriously bad day. Call a tugboat.
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