check the a/s main website and scan BY STATE...
u'll se the dealer/service centers for that region.
then search by the NAME here for each of them,
and you will get reports already posted from owners.
did going to NORTH DALLAS not work out, just 2 weeks ago?
this is a HUGE buzz word at the factory/warranty dept.
in fact it is one of the 10 RED FLAGs that make them VERY CAUTIOUS in dealing with owners...
as in NOT dealing with owners...
REread the warranty that is in the buyers packet.
is the issue black stuff on the fuzzy walls?